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            Business ProfileHome Warranty Services

            Home Warranty Plans

            Contact Information

            5000 Birch St Ste 3000

            Newport Beach, CA 92660-2140

            Visit Website
            Email this Business
            (888) 695-1482

            Customer Reviews

            1.81/5

            Average of 78 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            160 complaints closed in last 3 years

            109 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 3

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            This business offers home warranty plan services.

            Business Details

            Location of This Business
            5000 Birch St Ste 3000, Newport Beach, CA 92660-2140
            Email this Business
            BBB File Opened:
            12/13/2021
            Years in Business:
            3
            Business Started:
            2/17/2021
            Business Incorporated:
            12/6/2007
            Type of Entity:
            Corporation
            Alternate Business Name
            • Administrative Solutions Corporation
            Business Management
            • Mr. Anthony Roose, Associate
            • Mr. Graham Norris, CEO
            Contact Information

            Customer Contact

            • Mr. Anthony Roose, Associate
            Additional Contact Information

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Home warranties

            Customer Complaints

            160 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/30/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            Found out about company. Wanted to get a home warranty on my home but after receiving material from them found out my home was too old qualify. Requested cancellation of the policy. Had trouble reaching them at first. Received a partial refund from them. Want a full refund. (See Attached)
            Read More
            Read 159 More Complaints

            Customer Reviews

            78 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Sherri P

            10/04/2024

            Would not even give a star. I have been trying to cancel this service since day one. They only put down in Their notes what they want to hear. I have been asking to cancel and been given the runaround and now they want me to pay to cancel. Such a scam.

            Home Warranty Services Response

            10/15/2024

            Thank you for reaching out. We appreciate your patience as we clarify your account situation. We wanted to let you know that we recorded two calls from you on 08/28. We attempted to return your calls and left voice messages, but unfortunately, we weren’t able to connect. When we did speak on 08/29, you mentioned wanting to discuss the coverage with your husband, and you decided to continue with the service at that time. After our conversation, we didn’t receive further communication from you, so your service remained active until after your first payment. We understand that circumstances can change, and I’m glad we were able to cancel your account as requested. If you have any more questions or if there's anything else I can assist you with, please let us know. We’re here to help! Sincerely, Customer Care Contact: 888-695-1482 Hours Of Operation: 7-4 PS
            Read 77 More Customer Reviews

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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