4 Customer Reviews
Review from Steve S
5 stars02/02/2023
Very Satisfied. My family had such a great experience with Qshark Moving Company. They moved my parents' upright piano in less than an hour and made sure to wrap it incredibly well so it wouldn't get damaged. Everything was done efficiently with not a scratch on the piano, walls or other furniture. Their price was reasonable and even lower than other movers we spoke to. Very professional and worth every *****. I highly recommend them.Review from Eleanor-Franklin F
5 stars01/24/2023
First of all, it was amazing ********** and professional. Workers are funny and helpful. They never said NO to me. I was watching them all the time. They loaded very professional in the truck.Review from Michael D
5 stars01/12/2023
I honestly cant say enough good things about the Qshark Moving team.. they were punctual, kind, professional, and most importantly efficient..They packed flawlessly and put our rooms in a place where they could easily be organized for a comfortable lived in feel. Would definitely move with them again!Review from Mike C
1 star12/31/2022
QShark was great leaving *********, but we encountered numerous issues upon arrival in my new home state. It seems as though the company decided a **** mile trip for one person would be more profitable, so the long haul team was only 1 person. Had I known that, I wouldve looked elsewhere for a mover. When I first booked the move, I was told that my items would arrive between ****am on delivery day. Then the day before that changed to a window of ****pm. Finally the morning of the move, I was told it would be no later than 4:30 or 5 oclock. The movers ultimately arrived at 6pm. Because the driver arrived solo, my friends had to help unload the truck, and one friend even had to help the mover carry my couch up 7 flights of stairs. I spoke to the supervisor of the individual who booked the move that evening, and he told me that he could discount $250 off my $7500 move. I told him that would not be enough, so he agreed to call the following day. He didnt call the following day, and instead dodged my texts and calls. Finally at 4:58 pm the next day, he emailed me giving me a best offer of $300 off.
Qshark Moving Company Inc Response
01/10/2023
Hello *********Thank you so much for sharing your feedback. Your experience is very important to us. As a resolution discussed with you on 01/03, we mailed you a check for a $1000 refund. We are very sorry we couldn't deliver a 5-star experience, and we hope this refund will help rectify the issues you had with our company. It's important to note that as a part of the contract ( That was signed by you before the move ), we reserve the right to choose the size of the moving crew. In your case, there were complications due to the move being during Christmas/ New Year holidays. Due to the weather condition, the delivery was getting delayed and that's why we had to postpone the arrival window. On behalf of the entire Qshark Moving Team and Owners please accept our deepest apologies. We take your feedback very seriously and will do our best to improve in the future. If you have any questions, you can always contact us back.
Customer Review Rating
Average of 4 Customer Reviews
Contact Information
Customer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.