ComplaintsforTommy Bahama Island Restaurant
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Complaint Details
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Initial Complaint
06/29/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
6/27/24 I dined at Tommy Bahama Restaurant and noticed that there is. 4 hour grace ****** of parking in the garage for $7 and maybe becuase of staffing or what not I was dining at 7:30pm and left at 10 parking fee. I thought an establishment like this would have more timely service but i left at 10:25 pm and wanted to ask the bar tender that I made acquaintances with to walk me back to the garage at night. He was not allowed and the security guard wanted to call the cops for ****** it seemed like they would not arrive. I got a kind homeless person that sleeps in front of the establishment ****** me to the garage and to my knowledge the garage fence is in the close position and I had to ask a few people what the appropriate way was they said just go under. When I went out I noticed the bank door was open and all the mailbox areas open. Wondering what is going on and why cant the servers be staffed more appropriately since the company is Tommy Bahamas and the rating on glass for for working is 4.3 according to Indeed but why is the restaurant staff seem so short staffed and over worked that the $7 fee for parking cannot be observed I paid $10. I dont have thee receipt but I have my credit card billInitial Complaint
03/18/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
During Christmas, I spent $673.43 buying a few items from them. They told me that I'll get $50. gift certificate for each item I had bought three things, and I received a $150 gift certificate. I was supposed to use the certificates during January, so I went to the store on January 9, 2024. Since I didn't find anything I liked for myself, I decided to use my gift certificates to purchase a birthday gift for my Friend. I found a dress that I liked and the cost was $158. Before I purchased the dress, I told the sales lady whose name was *******************, that my friend was very tiny and may need to bring the dress back for exchange. I asked ******************* several times that I'd want to make sure that my friend could exchange the dress for another as long as it'd cost $158 . ******************* assured me that exchanging for the same price dress would be OK as long as my friend would keep the tags, bring her gift receipt, and do the exchange within 90 days. So I bought the dress.The total cost for the dress was $158.62. Since I had a $150 gift certificate, ******************* charged my card for the remaining $8.62 and gave me the dress.Well, the dress did not fit my friend as I had suspected. So She went to the store to exchange the dress on 3/18/2024. Within the period ******************* had promised it would be OK. In addition, all the tags were on the dress. To her surprise, the salesperson told my friend that she only had $8.62 to spend. My friend called me to tell me what was happening. I called the store to see what was happening and why didn't they keep their promise. NO ONE was helpful and they all lied to me. I felt obligated to report this case so that others would not get taken advantage of by this dishonest clothing store.
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.