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ComplaintsforDazzlepro
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/09/2021
- Complaint Type:
- Product Issues
- Status:
- Unresolved
I purchased an electric toothbrush from this company. I was having problems with the product a few weeks after my purchase. I have reached out to this company several times however no response. I paid a lot of money for this product however I'm not able to use it. I would like a replacement. This is not a good reflection or any way to do business.Business response
12/10/2021
Customer satisfaction means the world to us. We take product complaints seriously and would like to gather more information. We have reached out to the consumer via email and await their reply.Customer response
12/15/2021
the business never addressed my issues several months ago and sine the warranty expired.This is unacceptable. I will advise people to stay away from this company.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.