Business ProfileforHancock Ghostwriters
Current Alerts For This Business
On April 6, 2023, BBB investigated Hancock Ghost Writers business practices. This investigation was prompted by the nature of a consumer inquiry received by BBB. It's alleged through the reports to BBB that the business is requesting an additional fee in order to complete the original order/service; fail to provide a refund when requested or/and fail to provide a reason why a refund can't be made; and the book printing quality is not as advertised or as requested by a consumer.
On April 12, 2022, BBB sent the company a Business Practice Inquiry through e-mail to request the following information:
- Please explain the process from start to finish of all services offered by the business;
- What is the business' quality control process to ensure an example product matches the final product;
- A current refund policy in place and a process on how consumers can submit a request for a refund;
- Please provide a copy of the contract consumers are asked to sign at any time in the process;
- Please provide a list of fees consumers are asked to pay;
As of April 26, 2022, the business has not responded to BBB's request.
At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- 895 Dove St, Newport Beach, CA 92660-2941
- BBB File Opened:
- 5/28/2021
- Years in Business:
- 3
- Business Started:
- 1/8/2021
- Type of Entity:
- Sole Proprietorship
- Business Management
- Mr. Chris Morrison, Owner
- Contact Information
Principal
- Mr. Chris Morrison, Owner
Customer Contact
- Mr. Chris Morrison, Owner
- Additional Contact Information
Phone Numbers
- (949) 603-3532Other Phone
Email Addresses
- Primary
- (949) 603-3532
Customer Complaints
5 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
03/28/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Customer Reviews
3 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Albert "Tony" A
08/29/2024
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