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Find a Location

Hancock Ghostwriters has 1 locations, listed below.

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    Business ProfileforHancock Ghostwriters

    Writer

    Current Alerts For This Business

    Alert:

    On April 6, 2023, BBB investigated Hancock Ghost Writers business practices. This investigation was prompted by the nature of a consumer inquiry received by BBB. It's alleged through the reports to BBB that the business is requesting an additional fee in order to complete the original order/service; fail to provide a refund when requested or/and fail to provide a reason why a refund can't be made; and the book printing quality is not as advertised or as requested by a consumer.


    On April 12, 2022, BBB sent the company a Business Practice Inquiry through e-mail to request the following information:
    - Please explain the process from start to finish of all services offered by the business;
    - What is the business' quality control process to ensure an example product matches the final product;
    - A current refund policy in place and a process on how consumers can submit a request for a refund;
    - Please provide a copy of the contract consumers are asked to sign at any time in the process;
    - Please provide a list of fees consumers are asked to pay;

    As of April 26, 2022, the business has not responded to BBB's request.

    At-a-glance

    Customer Reviews

    3.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This business offers ghost writer services.

    Business Details

    Location of This Business
    895 Dove St, Newport Beach, CA 92660-2941
    BBB File Opened:
    5/28/2021
    Years in Business:
    3
    Business Started:
    1/8/2021
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Chris Morrison, Owner
    Contact Information

    Principal

    • Mr. Chris Morrison, Owner

    Customer Contact

    • Mr. Chris Morrison, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Albert "Tony" A

    1 star

    08/29/2024

    I am very disappointed with the company and *************************** my ghost writer that I hired almost three years ago on a referal . I went through a very traumatic event and it changed my life. My story needed to be told so I was referred to by *************************** who used this company for her husbands book. She has been waiting for over 3 years for her book to be finished and published and it still is not complete to this date. This whole time all she really wanted was for her husband to hold his book. Sadly to say he has passed and never did touch the book. She refereed me because she thought that if she brought in business the would do the right thing and completer her book. but no, they keep asking for more money, stalled on project, delayed correcting blatant mistakes and errors. These errors happened even after she caught them and she even reported them. They dont return her and my calls, no updates, they just disappeared, Poof! Now, basically what they were doing to her for the last three years, they are doing to me. They promised the book would be done in ******* to a year. We are well past two years. I wrote 38 chapters and *************************** did a great job connecting my thoughts an adding flavor to my words like a good ghostwriter is suppose to do. Now I am having a difficult time connect with him so he can finish the job that he promised me. I have a great story and It should told and I want it to be written. Google: *********************** ********************** and you can read about my story. It is very poor business practices, UN-professional and its very upsetting. They should be ashamed of themselves. Both *************************** and myself should be given a big apologize from Hancock Ghostwriters for reneging on their contract with her and I. I really hope my story about my plights will help other heal from similar processes that they had to go through or are going through it now. Isn't this all just a sad state of affairs, my luck!

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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