ComplaintsforAnytime Fitness
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Complaint Details
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Initial Complaint
01/16/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
want the cancel membership.i asked to cancel in the first week and employee s made fun of me...when I signed up I mentioned I had an injury and the lady still signed me up.all I wanted was a 7 day pass and now ive been getting charged since October.ive noticed an extra charge.supoosovely its 29.99 and once every two weeks it jumps to 39.99 to 45.99.amd I don't get that..im getting charged up the ass akd I haven't gome to gym.maybe 2 visits.my first dau i went i got injured and the proof is in cameras.when I called the next day they made funny of me and was put on speaker.ot was embarrassing.i have anxiety and depression and I honestly felt like shit..one mocked me as I was hamging up.the vibe has been awkward when i try to call akd cancel.i know they cant force me to have membership.i was on a lot of pressure by girl who signed me up.littpe dod i onow i signed up for a year.,7 day free pass to a 1000 dolla debt.whata hell.im in debtCustomer response
01/18/2024
Was sent this by manager of anytime fitness.they took so long to respond to me and now I have to pay cancelation fee If anytime fitness responded to me on that first week I signed up then I wouldn't of needed to be dealing with this.i can't afford a cancellation fee right now.i got injured my first day at gym and there's cameras with proof on their end, but I didn't go to hospital since I have a big bill already from last hospital bill.i was nice not to do a injured complaint or fight this since they literally signed me up with an injured wrist. They did not ask for any paperwork.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.