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Find a Location

Howard Johnson Express Inn has 1 locations, listed below.

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    Business ProfileforHoward Johnson Express Inn

    Hotels

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1695 Hamner Ave, Norco, CA 92860-2942
    Years in Business:
    31
    Business Started:
    1/1/1993
    Business Started Locally:
    1/1/1993
    Business Management
    • Evelyn Thomas
    Contact Information

    Principal

    • Evelyn Thomas

    Customer Contact

    • Evelyn Thomas
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Traveling soon? Shop smart when booking a hotel room

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tasha J

    1 star

    10/31/2021

    Disgusting! I travel weekly and this hotel should be shut down. The smell was nauseating. The carpet was so dirty and sticky. There were holes punched in the walls the doors broken switches half inch of dust on the lamps. Splashed food and drinks all over the furniture. Pubic hair in the bathtub and mold. Breakfast not being served but was a selling point on their page . Hotel lobby completely locked and doing business through a side window. I was forced to stay at this location for four hours due to there were no other hotels available . I Purchased through priceline which was pre-paid. I filed a complaint with the corporate Hotel Wyndham hotels filed a complaint with priceline and also with the BBB. I should’ve read the reviews but it was a last minute trip but reading the reviews now from others this is been going on for a very long time and the owners have not done any repairs and he’s blaming everything on Covid. I have been traveling the last two years weekly and hotel lobbies are open and breakfast is being served. I was literally ripped off and I want a complete refund.

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