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Stone & Tile Shoppe, Inc. has 1 locations, listed below.

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    Customer ReviewsforStone & Tile Shoppe, Inc.

    Building Materials
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    16 Customer Reviews

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    • Review from pat c

      5 stars

      05/10/2024

      Tile is beautiful, packaged and shipped safely - no broken pieces. **************** was very helpful and took away the pallet. Communication was excellent, too - photos of the tile were sent for approval beforehand. Highly recommend.
    • Review from Margaret H

      5 stars

      05/10/2024

      I ordered multiple samples from Stone and Tile to my address in the Midwest. They arrived incredibly fast, much faster than anticipated. After seeing the product, I absolutely wanted to move forward with ordering. I placed an order and was shown a preview of the product. After confirming, they sent with tracking. I received the specific instructions on how to accept the delivery. The instructions were thorough and very clear. Luckily, there was no visible damage so accepting the delivery was problem-free.Finally, I opened and checked every box of product and was stunned by the beauty and quality. Not one single broken tile. Well worth the money and the shipping cost. I used another company for a different tile to save on shipping and 60% of the boxes came damaged.... ****** learned ;)I will be recommending this company to everyone! Especially my west coast contacts. I cannot wait to see it installed and so wish I could add a pic here. 10/10 would recommend. The tile is also thicker and higher quality than anything I came across at big box stores like F&D, HD etc. I'm so excitedddddddd
    • Review from Matias L

      5 stars

      11/01/2023

      The team at Stone & Tile Shoppe were great to work with and really went the extra mile. Thank you for all your help!
    • Review from Lisa Z

      5 stars

      05/01/2023

      Diano Royal Arabesque and in the body wrote: It was well worth the wait. The tile was on back order, but the communication from Stone and Tile Shoppe was excellent. They kept me up to date on estimated time of arrival and when it did arrive it was shipped to me the very next day.
    • Review from April H

      5 stars

      02/02/2023

      From online shopping, to choices and price of product; from customer service and prompt responsiveness...this shoppe is amazing. The Best! I am thrilled with my experience. Just plain Awesome.
    • Review from Joseph L

      5 stars

      12/02/2022

      Very easy process. I found the flooring by name and ordered online, picked it up at local warehouse on my lunch break
    • Review from Patricia J

      5 stars

      11/02/2022

      Mosaic is beautiful" Installed looks great" - stone and tile shoppe the best
    • Review from Jose Z

      5 stars

      05/27/2022

      Good tile for great price. If you communicate any problems, they fix them as long as it's indeed their fault.
    • Review from Anthony K

      5 stars

      03/14/2022

      Excellent prompt service. I only needed a small quantity but this was not a problem Arranged transfer to store near home within a couple of days Great result all round.
    • Review from Kristen S

      5 stars

      02/21/2022

      By far the best price for a hard-to-find tile we wanted for our kitchen. After ordering there was a delay that came up and I received an email update from someone at the Stone & Tile Shoppe asking if I wanted to continue with the order or cancel - good customer service and communication. I elected to continue and then got another email shortly thereafter that it was going to be available earlier than expected - I received the tile - in great condition - a week later.

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