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Find a Location

Gold's Gym SoCal has 22 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Gold's Gym SoCal

      19835 Nordhoff St Bldg 1A-UNIT Northridge, CA 91324-3331

      BBB Accredited Business
    • Gold's Gym SoCal

      6000 Sepulveda Blvd #1200 Culver City, CA 90230-6423

      BBB Accredited Business
    • Gold's Gym SoCal

      1016 Cole Ave West Hollywood, CA 90038-2602

      BBB Accredited Business
    • Gold's Gym SoCal

      24445 Town Center Dr Valencia, CA 91355-0965

      BBB Accredited Business
    • Gold's Gym SoCal

      6233 Laurel Canyon Blvd North Hollywood, CA 91606-3210

      BBB Accredited Business

    Business ProfileforGold's Gym SoCal

    Fitness Center
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.2/5stars

    Average of 25 Customer Reviews

    Customer Complaints

    122 complaints closed in last 3 years

    25 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/11/2022

    Years in Business: 35

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Gold's Gym SoCal has 22 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Gold's Gym SoCal

        19835 Nordhoff St Bldg 1A-UNIT Northridge, CA 91324-3331

        BBB Accredited Business
      • Gold's Gym SoCal

        6000 Sepulveda Blvd #1200 Culver City, CA 90230-6423

        BBB Accredited Business
      • Gold's Gym SoCal

        1016 Cole Ave West Hollywood, CA 90038-2602

        BBB Accredited Business
      • Gold's Gym SoCal

        24445 Town Center Dr Valencia, CA 91355-0965

        BBB Accredited Business
      • Gold's Gym SoCal

        6233 Laurel Canyon Blvd North Hollywood, CA 91606-3210

        BBB Accredited Business
      Headquarters
      19835 Nordhoff St Bldg 1A-UNIT, Northridge, CA 91324-3331
      BBB File Opened:
      3/12/2021
      Years in Business:
      35
      Business Started:
      12/15/1988
      Business Started Locally:
      10/31/1985
      Business Incorporated:
      10/31/1985
      Accredited Since:
      7/11/2022
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of C2200790 for this business, issued by Secretary of State-Corporations

      These agencies may include:

      Secretary of State-Corporations

      1500 11th Street

      Sacramento CA 95814

      (916) 653-6814

      https://businesssearch.sos.ca.gov/

      BBB records show a license number of C2425260 for this business, issued by Secretary of State-Corporations

      These agencies may include:

      Secretary of State-Corporations

      1500 11th Street

      Sacramento CA 95814

      (916) 653-6814

      https://businesssearch.sos.ca.gov/

      BBB records show a license number of C4222858 for this business, issued by Secretary of State-Corporations

      These agencies may include:

      Secretary of State-Corporations

      1500 11th Street

      Sacramento CA 95814

      (916) 653-6814

      https://businesssearch.sos.ca.gov/

      BBB records show a license number of C1356069 for this business, issued by Secretary of State-Corporations

      These agencies may include:

      Secretary of State-Corporations

      1500 11th Street

      Sacramento CA 95814

      (916) 653-6814

      https://businesssearch.sos.ca.gov/

      Type of Entity:
      Corporation
      Business Management
      • Ms. Chelsea Banos, Vice President of Operations
      • Ms. Cyndi Colonna, Director of Community Relations
      • Mr. Paul Becker, CFO
      Contact Information

      Principal

      • Ms. Chelsea Banos, Vice President of Operations

      Customer Contact

      • Ms. Chelsea Banos, Vice President of Operations
      • Ms. Cyndi Colonna, Director of Community Relations
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Need to get in shape? BBB has tips for joining a gym

      Customer Complaints

      123 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/07/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I was billed $72 for a monthly fee and a new annual fee. I wasn't notified of the charges previous to my credit card being charged. I have tried several times to talk with a manager at the ********* location, but I have not received a return phone call. I also went in person and was told *****, the manager, wasn't there and probably wouldn't return my call anyhow (these are exact words from the front desk employee. During my last attempt to call today, I was told that he is busy and will not take the call unless he feels like it. My issue continues to go unresolved because of a manager who shouldn't have a leadership position and refuses to provide customer service.
      Read More

      Customer Reviews

      25 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Vaneza V

      1 star

      07/03/2024

      I can't believe the nerve of ******* to cancel my membership over BS Lies .....

      Local BBB

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