ComplaintsforRed Jams Home Improvement
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Complaint Details
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Initial Complaint
07/03/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Weve signed a contract with contractor since December last year up until today no progress was done nor any materials have been placed on our property / job site. Contractor is asking for more money (******USD) on top of our contracted price in order to proceed with the project. And prior to this he had asked additional $8,000 January 31st 2024 to schedule the concrete. Then Feb 26 2024 he ask that we pay him the 2nd payment ($37,000)on our contract for him to purchase materials as construction will start soon. So now we are down ****** and our ADU garage conversion project is yet to be started. Contractor is sending us revised contract to reconsider after him telling us that the money we had paid him to do the project has been used to pay his own credit card. Now we are asking him to provide receipts copys of advance purchase orders so we can determine how much can be refunded however no luck. Also the design / architecture company that made said plans stated that we are still have unpaid invoices when we requested for electronic copies of our building plans and drawings. When we have already paid contractor for said service in the initial contract signing. Contractor already collected almost 40 percent of the contracted price and no progress has been made.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.