44 Customer Reviews
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Review from Tony S
1 star05/21/2024
STAY AWAY; the situation they put me in was absolutely terrible, they were supposed to get word documents I lost, they didn't get a single word doc and charged me about $2,700!!! And over promised and under delivered, they will make you sign a contract before they actually get the work done, They make you pay before you actually see what they recovered. I would not recommend them, honestly I want to call the bank and chargeback because I feel taken advantage of, not 1 single word doc recovered instead they just uploaded pictures that I did not actually lose. WORK WITH THEM AT YOUR OWN RISK, you have been warned.
DriveSavers, Inc. Response
08/06/2024
Hi ****,Thank you again for taking the time to discuss the issues you had with your job last month and for giving us an opportunity to clarify the data recovery process. We're glad we were able to come to a happy conclusion, and you are now a satisfied customer. Sincerely, The ******************** teamReview from Lackisha F
5 stars05/05/2024
Great work! All data recovered! No one else could recover the data, but they did!DriveSavers, Inc. Response
05/08/2024
Thank you for your feedback, ********! We're thrilled to hear that we were able to recover all of your data when others couldn't successfully. Thank you for trusting DriveSavers Data Recovery!Review from Jim A
5 stars05/03/2024
Drive savers is very professional, communicative, prompt, and deliver a nicely protected package.DriveSavers, Inc. Response
05/08/2024
Thank you for sharing your positive experience with DriveSavers Data Recovery, ***. We strive to provide professional and prompt service to all of our customers. It's great to hear that you were pleased with the communication and packaging of your recovered data.Review from Kent D
4 stars04/23/2024
Staff kind and professional, price high but all my data retrievedDriveSavers, Inc. Response
04/25/2024
Hi ****. We're glad to hear that our staff provided you with kind and professional service and that we were able to successfully retrieve all of your data. If you have any further questions or concerns, please don't hesitate to reach out to us.Review from Ryan D
4 stars04/16/2024
Quality work but pricey. If needed, it is worth the expense.DriveSavers, Inc. Response
04/25/2024
Thank you for taking the time to share your feedback, ****. We appreciate your recognition of the quality of our work. DriveSavers Data Recovery is committed to providing top-notch service and we are glad to hear that you found it worth the expense when needed.Review from Lani G
5 stars04/13/2024
Data savers were professional at every point in the process. They reassured me that my data would be safe with them, and they were fast, efficient and accurate in retrieving the data. They are pricey, but when protecting the data you want to be sure youre dealing with protect professionals, I would 100% recommend data savers to my friends.DriveSavers, Inc. Response
04/25/2024
Hi ****, Thank you for your review. We are often called "Data savers" because that is what we do. :) I've checked our records and confirmed that you sent your SSD to DriveSavers for data recovery. We are thrilled to hear that you found our team to be professional, reassuring, and efficient in retrieving your data. We appreciate your recommendation and look forward to assisting you or your friends in the future. Thank you for the 5-star review!!Review from Michael P
5 stars03/31/2024
Drive Savers did a really good job with my data recovery from a 1TB Western Digital HDD. They provided a prepaid shipping label to there site and then provided an assessment and cost estimate. They determined a mechanical failure of the drive (hence the uninitialized status). Through out the process they were very communicative and kept me informed of of the status and asked many detailed questions about what data was one the drive and what was most important for me to guide their recovery verification. My data recovery need was not urgent so I accepted a 12 business day return window and received a price adjustment. They completed the recovery job in 4 days anyway and were able to make a full recovery of the drive data. At least all the files *** assessed so far are completely restored as saved. Very happy to have all of the data restored!DriveSavers, Inc. Response
04/25/2024
Thank you for sharing your positive experience with DriveSavers Data Recovery! We are glad to hear that we successfully recovered your data from your 1TB Western Digital HDD and that you found our communication and recovery process helpful. We appreciate your feedback and are thrilled that all your important files have been restored.Review from Josh B
5 stars03/29/2024
Very professional and even their economy service was faster than advertisedDriveSavers, Inc. Response
04/25/2024
Thank you for taking the time to leave us a review, ****! We're thrilled to hear that you found our services professional and efficient. We strive to exceed our customers' expectations, and we're delighted that our economy service delivered a faster turnaround time than expected. Thank you for choosing DriveSavers Data Recovery.Review from Laura F
5 stars03/04/2024
Super helpful for recovering my damaged hard drive! Most of what was on there was recovered. Kept me up to date on all the steps & delivered drive earlier than expected. However, it is still very very highly priced. Would use again, but just back up all your stuff to the cloud & other mirrored drives to make sure you dont have an expensive drive failure on your hands!DriveSavers, Inc. Response
03/05/2024
Hi *****! Thank you so much for your thoughtful review of DriveSavers. We're happy we were able to provide your data and exceed your time frame expectations! Backing up is excellent advice. We recommend always having three copies of your irreplaceable data - one working copy and two backups.Review from Jeff H
5 stars02/25/2024
DriveSavers is top notch. They kept me informed throughout the recovery process and were extremely attentive to my needs and concerns. I would not hesitate to use them again and highly recommend them for data recovery efforts.DriveSavers, Inc. Response
02/26/2024
Hi ****,Thank you so much for your glowing review! We're happy we could help.
Customer Review Rating
4.64/5stars
Average of 44 Customer Reviews
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