ComplaintsforThe New Parish
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Complaint Details
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Initial Complaint
08/23/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
The New Parish is a bar and venue for small concerts in *******, and I find their use of so-called "service charges" to be utterly ridiculous and over the top. In an industry where corruption is sadly the norm, what these jackasses are doing is truly egregious, and that's saying something. For example: tickets for one upcoming show are listed everywhere as being $30; their website links to a page on Ticketweb, a third party that handles the venue's ticketing. If you try to buy tickets online, an immediate $12.02 per ticket is added as a "service fee". Then, on top of that, they expect you to either (a) pay an additional $6 to have your tickets waiting for you at the door, (b) pay $15 to have the tickets mailed to you, or (c) download some third-party app for electronic tickets on your phone, which for some of us isn't an option. There is no option to have tickets emailed to you, which is ridiculous, nor do they have an actual box office. I suppose my question is: are they allowed to advertise a show for $30 if it is in fact impossible to obtain a ticket for that price?Initial Complaint
11/07/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Purchased ticket for a show which was cancelled. Informed that I would receive credit to use funds for cancelled show for a show in the future. Have contacted business multiple times regarding the credit and have not received a response. Would like to receive credit to use for future shows.
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This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.