ComplaintsforAll Mart
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Complaint Details
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Initial Complaint
09/27/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I downloaded the western union app to send my son money. I went to the nearest ** store. (ALL MART) and made the transaction with my green dot card. The transaction was for $1500, but my account says $1630. I have been back and forth for 7 days from ALL MART to Western Unions and the store is saying that I will get a refund the next day; however, western union is investigating the case. (case # ********* and they are having me wait 30 days for a refund. That makes no sense to me. The issue should not have anything to do with me, the consumer. I should have received a refund immediately. The issue is between western union and ALL MART. I refuse to wait until October 6, 2023. Please help me.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
900 Market St
Oakland, CA 94607-3118
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.