Additional Information
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Additional Information for Solar Mosaic LLC
- Location of This Business
- 601 12th St Ste 325, Oakland, CA 94607
- BBB File Opened:
- 1/28/2013
- Years in Business:
- 13
- Business Started:
- 5/24/2011
- Business Incorporated:
- 5/24/2011
- Accredited Since:
- 2/28/2018
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of 6054631 for this business, issued by Department of Business Oversight. The expiration date of this license is 12/14/2025.
These agencies may include:
Department of Business Oversight
1515 K Street, Suite 200
Sacramento CA 95814
http://www.dbo.ca.gov/About_DBO/contact_us.asp
BBB records show a license number of 1295934 for this business, issued by Nationwide Mortgage Licensing System/NMLSThese agencies may include:
Nationwide Mortgage Licensing System/NMLS
1129 20th Street, N.W., 9th Floor
Washington DC 20036
http://mortgage.nationwidelicensingsystem.org/Pages/default.aspx
BBB records show a license number of 1769196 for this business, issued by Nationwide Mortgage Licensing System/NMLSThese agencies may include:
Nationwide Mortgage Licensing System/NMLS
1129 20th Street, N.W., 9th Floor
Washington DC 20036
http://mortgage.nationwidelicensingsystem.org/Pages/default.aspx
- Type of Entity:
- Corporation
- Number of Employees:
- 267
- Alternate Business Name
- Joinmosaic.com
- Business Management
- Mx. Westley Rivera, Compliance Specialist
- Contact Information
Customer Contact
- Mx. Westley Rivera, Compliance Specialist
- Additional Contact Information
Fax Numbers
- (510) 722-6037Other Fax
- (510) 722-6037
- Additional Business Information
- Pending Government ActionGovernment Action: BBB reports on known government actions involving business’ marketplace conduct:Kentucky & Tennessee Attorney General Case #3:23-cv-00046
On February 6. 2023, the Attorney Generals of Tennessee and Kentucky filed a lawsuit that included Solar Mosaic LLC dba Mosaic (CASE 3-23-cv-00046).
The suit stems from Mosaic’s affiliation as the lending company used by Solar Titan customers to finance solar panel projects. According to court documents, Mosaic allowed Solar Titan, as its agent/and or service provider, to solicit its loans without providing consumers with the written disclosure required by the Truth in Lending Act explaining their total repayment obligations. It was also alleged that Mosaic structured it’s financing in a way that facilitates Solar Titan’s misrepresentations to consumers, misrepresented that consumers would still be fully indebted to Mosaic even if the sale was procured through misleading sales practices, and of routinely ignoring cancellation requests made within the 3 days allowed to rescind their contract. It is also alleged that Mosaic disbursed funds to Solar Titan prior to consumers receiving operational solar systems.
The case is currently pending. This company’s rating is currently and NR due to a pending government action.On April 14, 2023 Solar Mosaic provided BBB with the following response:
Mosaic and Solar Titan USA are two separate companies with unrelated ownership. Mosaic provides financing for homeowners to allow them to purchase solar or home improvements. Solar Titan USA is a national solar panel installation company. Solar Titan USA did not act as Mosaic’s agent when loans were made to consumers.
While Mosaic is named in the lawsuit, there was no temporary restraining order sought against Mosaic and it is not subject to any court order. There is a temporary restraining order against Solar Titan USA.
Mosaic is committed to being clear and transparent with consumers when providing financing options for residential home improvement projects and seeks to confirm that consumers understand the terms of their loans. A number of the allegations in the complaint regarding Mosaic are inaccurate, and the company is working with customers to understand and resolve issues raised regarding transactions with Solar Titan USA. Mosaic is also committed to working with the Attorneys General of Tennessee and Kentucky to resolve the matter.Pending Government ActionGovernment Action: BBB reports on known government actions involving business’ marketplace conduct:Minnesota Attorney General, Keith Ellison, Plaintiff, vs. Solar Mosaic LLC, (Case 27-CV-24-3558)The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the government’s allegations, which have not yet been proven.
On March 7, 2024, the Minnesota Attorney General filed a lawsuit against Solar Mosaic LLC. (Case 27-CV-24-3558) along with 3 other solar lending companies, alleging the companies violated Minnesota state law pertaining to deceptive trade practice, deceptive lending and of charging high rates of interest.
According to court documents it is alleged that Solar Mosaic deceived consumers into taking out loans with the false promise of low interest rates and applying hidden fees that increased the cost incurred by borrowers.
The investigation found that Solar Mosaic dictated how solar companies market and sell their loans. The arrangements between the company and some installers had consumers believing they were entering into loans with low interest rates. It is alleged that consumers were not given the true cost of financing their projects as the upfront fees were added to the balance of the loan and were not included in sales proposals, included in the “finance charge” or the calculated annual percentage rate listed in the loan documents. The suit alleges that between 2017 and 2023, Solar Mosaic charged a total of $12,666,727.44 in upfront fees to Minnesota consumers.
BBB received the following response Solar Mosaic:
The company states they are disappointed that the Attorney General chose to file this complaint against a number of businesses in the solar lending space, including Mosaic. The complaint mischaracterizes dealer fees and whether they have been appropriately handled in loan disclosures. In addition, at a basic level, the complaint takes issue with standard practices throughout the solar lending industry which, if prohibited, would severely constrain consumers looking for options to finance solar projects. Mosaic intends to defend itself in the litigation.
The case is currently pending.
- Serving Area
- Agua Caliente, CA
- Alameda, CA
- Alameda Point, CA
- Alamo, CA
- Albany, CA
- Allendale, CA
- American Canyon, CA
- Angwin, CA
- Annapolis, CA
- Antioch, CA
- Ashland, CA
- Asti, CA
- Atherton, CA
- Bay Point, CA
- Bel Marin Keyes, CA
- Belmont, CA
- Belvedere, CA
- Belvedere Tiburon, CA
- Benicia, CA
- Berkeley, CA
- Bethel Island, CA
- Birds Landing, CA
- Black Point, CA
- Blackhawk, CA
- Bloomfield, CA
- Bodega, CA
- Bodega Bay, CA
- Bolinas, CA
- Boyes Hot Springs, CA
- Boyes Springs, CA
- Brentwood, CA
- Briones, CA
- Brisbane, CA
- Burlingame, CA
- Byron, CA
- Calistoga, CA
- Camp Meeker, CA
- Canyon, CA
- Castro Valley, CA
- Cazadero, CA
- Cherryland, CA
- Clayton, CA
- Cloverdale, CA
- Clyde, CA
- Colma, CA
- Concord, CA
- Cordelia, CA
- Corte Madera, CA
- Cotati, CA
- Crockett, CA
- Daly City, CA
- Danville, CA
- Deer Park, CA
- Diablo, CA
- Dillon Beach, CA
- Discovery Bay, CA
- Dixon, CA
- Dublin, CA
- Duncans Mills, CA
- El Cerrito, CA
- El Granada, CA
- El Sobrante, CA
- El Verano, CA
- Eldridge, CA
- Elmira, CA
- Emerald Hills, CA
- Emeryville, CA
- Fairfax, CA
- Fairfield, CA
- Fallon, CA
- Fetters Hot Springs, CA
- Forest Knolls, CA
- Forestville, CA
- Fort Ross, CA
- Foster City, CA
- Freestone, CA
- Fremont, CA
- Fulton, CA
- Geyserville, CA
- Glen Ellen, CA
- Graton, CA
- Greenbrae, CA
- Guerneville, CA
- Guernewood, CA
- Half Moon Bay, CA
- Hayward, CA
- Healdsburg, CA
- Hercules, CA
- Hillsborough, CA
- Hilltop Mall, CA
- Ignacio, CA
- Inverness, CA
- Jenner, CA
- Kensington, CA
- Kent Woodlands, CA
- Kentfield, CA
- Kenwood, CA
- Knightsen, CA
- La Honda, CA
- Lafayette, CA
- Lagunitas, CA
- Lakeville, CA
- Larkfield, CA
- Larkspur, CA
- Liberty Farms, CA
- Livermore, CA
- Loma Mar, CA
- Mare Island, CA
- Marin, CA
- Marinwood, CA
- Marshall, CA
- Martinez, CA
- Menlo Park, CA
- Mill Valley, CA
- Millbrae, CA
- Mission Rafael, CA
- Montara, CA
- Monte Rio, CA
- Moraga, CA
- Moss Beach, CA
- Mount Eden, CA
- Muir Beach, CA
- Muir Woods, CA
- Napa, CA
- Newark, CA
- Nicasio, CA
- North Richmond, CA
- Novato, CA
- Oakland, CA
- Oakley, CA
- Oakville, CA
- Occidental, CA
- Olema, CA
- Orinda, CA
- Pacheco, CA
- Pacifica, CA
- Palomar Park, CA
- Penngrove, CA
- Pescadero, CA
- Petaluma, CA
- Philatelic, CA
- Piedmont, CA
- Pinole, CA
- Pittsburg, CA
- Pleasant Hill, CA
- Pleasanton, CA
- Point Reyes Station, CA
- Point Richmond, CA
- Pope Valley, CA
- Port Chicago, CA
- Port Costa, CA
- Portola Valley, CA
- Presidio, CA
- Princeton by the Sea, CA
- Redwood City, CA
- Richmond, CA
- Rio Nido, CA
- Rio Vista, CA
- Rodeo, CA
- Rohnert Park, CA
- Roseland, CA
- Ross, CA
- Russian River, CA
- Russian River Meadows, CA
- Rutherford, CA
- Saint Helena, CA
- Salmon Creek, CA
- San Anselmo, CA
- San Bruno, CA
- San Carlos, CA
- San Francisco, CA
- San Geronimo, CA
- San Gregorio, CA
- San Leandro, CA
- San Lorenzo, CA
- San Marin, CA
- San Mateo, CA
- San Pablo, CA
- San Quentin, CA
- San Rafael, CA
- San Ramon, CA
- Santa Rosa, CA
- Santa Venetia, CA
- Sausalito, CA
- Schellville, CA
- Sebastopol, CA
- Sharp Park, CA
- Sonoma, CA
- South San Francisco, CA
- Spanish Flat, CA
- Stewarts Point, CA
- Stewarts Point Rancheria, CA
- Stinson Beach, CA
- Strawberry Point, CA
- Suisun, CA
- Suisun City, CA
- Sunol, CA
- Tamalpais Valley, CA
- Tara Hills, CA
- Terra Linda, CA
- The Geysers, CA
- The Sea Ranch, CA
- Tiburon, CA
- Tomales, CA
- Travis Air Force Base, CA
- Union City, CA
- Vacaville, CA
- Vallejo, CA
- Valley Ford, CA
- Villa Grande, CA
- Vineburg, CA
- Walnut Creek, CA
- West Menlo Park, CA
- West Pittsburg, CA
- Windsor, CA
- Woodacre, CA
- Woodside, CA
- Yountville, CA
- Service Type
- Referral Assistance
- California Department of Financial Protection and Innovation
2101 Arena Boulevard
Sacramento CA 95834
Phone Number: (866) 275-2677
https://dfpi.ca.gov/
[email protected] - Commodity Futures Trading Com.
Lafayette Center,1155-21st St. N.W.
Washington DC 20581
Phone Number: (202) 418-5080
http://www.cftc.gov - Nationwide Mortgage Licensing System/NMLS
1129 20th Street, N.W., 9th Floor
Washington DC 20036
Phone Number: 1-855-665-7123
http://mortgage.nationwidelicensingsystem.org/Pages/default.aspx
- California Department of Financial Protection and Innovation
- Business Categories
- Financial Services, Investment Advisory Services
Accreditation
This business is not BBB Accredited
Years in Business: 13
BBB Rating
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