ComplaintsforThe Porch Holistic Garden Center
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Complaint Details
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Initial Complaint
05/24/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
End of March 2024, ********************* of The Porch Holistic Garden Center, took about 50% of estimated charge for a job at my house, removing water damaged areas of wall and fixing including paint. She stated it should take 4 days and cost $3600. Despite it being nowhere near done 4 days later, she pretty much begged me for rest of the payment on 4/1, and I wrote her a check. She came back once late April but left at least $1000 worth of work and a huge mess both inside and outside my house. She painted my huge living room wall with the wrong color and sheen paint. There are huge chunks missing out of the trim and she left tons of waste and horrible job outside , butchered the stucco work. She is unlicensed but had done some work for me before. This time I could not get her here to finish the work, and with chaos in my living and 2 mos into a 4 day job, this is very unreasonable. I have filled complaint with CSLB as well. My quote is $980 from a licensed contractor who has taken the job on starting today. ***** stated she would refund some money but she has not. She needs to refund minimum $980 and quit taking work claiming she is licensed. She is inept and doing lots of illegal things in her business.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.