ComplaintsforCali xpress
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Complaint Details
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Initial Complaint
02/03/2023
- Complaint Type:
- Order Issues
- Status:
- BBB unable to locate business
This company sends me text messages all the time advertising their prices and menu, here is an example:cali xpress .com weed delivery 30 off all orders 99 and up oz menu 109 Purple ***** 37thc 109 Mimosa 36thc 99 thin ***** 31thc 69 Gelati 26thc stop to opt out I always reply stop to opt out, and it doesnt work. The company continues to send me unwanted text messages from different phone numbers. *** tried calling the business asking to be removed from the text list and they said I would no longer receive their text messages.That hasnt been the case as I continue to receive annoying text messages, constantly, with seemingly no way to make them stop. I simply cannot block the phone number because the texts are sent constantly from different phone numbers.I no longer use cannabis due to the addicting and detrimental nature of the product and find the texts unproductive to my lifestyle. I feel harassed by constantly being contacted about buying a product I dont want. I never asked for these text messages to be sent: I only asked that they stop and it hasnt happened. I would like this company to stop spamming me, as Im sure I cant be the only one who finds their constant bombardment of spam annoying. Thank you kindly for reading and I your actions are swift.Initial Complaint
03/08/2022
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
I placed an order for a product that was 69 and with tax the total was ***** They did not have the item and replaced it with an item that was ***** and with tax totaled *****. I asked for the difference of the overcharge and I was met with strong resistance the explanation that was give to me no refund but this wasn't a refund I was requesting on the 49$ product it was the difference that I was overcharged that's not a refund that's returning money you had no business taking
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
3 total complaints in the last 3 years.
3 complaints closed in the last 12 months.