ComplaintsforER Plumbing & Construction Inc
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Complaint Details
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Initial Complaint
06/15/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Initially, E R Plumbing & Construction Inc. was contracted to complete a sewer lateral replacement in May 2020. There was a 10 year warranty for this job upon completion. In October 2020, this line began to back up and I notified *******************, the contractor. These line blockages continued through February 2022 and I continued to inform ************ to no avail. On 2/4/2022, as part of a ticket I opened to understand the problem, the *************** came out and inquired why the sewer lateral wasn't properly connected to the city's side. I informed ***** immediately and he finally sent out a repair crew on 3/8/2022. He advised he would email the inspection report once he received it. I made multiple requests for the completed report but never received it. Finally, ***** advised that he filed the permit application (permit # SL2200965) and when I looked it up, it was issued on 4/29/2022. The current status is "Inspections in progress, " but there no appointment scheduled. We paid $9500 for this job and just want it to finally be completed properly. Please help. Alternate business address: ****************************************************************; LIC # ******** or ******* (both cited on paperwork and business card).
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.