ComplaintsforSan Francisco Bay Area Rapid Transit District
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Complaint Details
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Initial Complaint
09/28/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I RIDE BART WEEKLY FOR WORK, ALMOST EVERY DAY I AM WITH MY FELLOW KNOWN RIDERS AND WE ARE BEYOND DISAPPOINTED IN PUBLIC SAFETY, HOMELESS INVADE TRAINS, THEFT, LIST GOES ON AND ON. TODAY WAS ON THE TRAIN, 2 HOMELESS INDIVIDUALS ON DRUGS CAME ON THE TRAIN WITH A PAIR OF TONGS AND BEGAN TAMPERING WITH TRAIN EQUIPMENT GAINING ACCESS TO A HIDDEN POWER OUTLET ON THE TRAIN. WHEN WILL BART EVER BE SAFE, AS FAR AS MYSELF AND MANY OTHERS BART IS NOT INTERESTED IN PUBLIC SAFETY, ITS ALL ABOUT MONEY. RECENT CHANGES TO OPERATIONS SAID WOULD SEE MORE BART POLICE PRESENCE, I HAVE SEEN ZERO. WHEN I REPORT ACTIVITY ON THE TRAIN BART POLICE DO NOTHING OR THEY COME ON THE TRAINS AND DONT EVEN TRY WHEN THE INDIVIDUAL IS RIGHT IN FRONT OF THEM. I AM AWARE OF ALL THE SERIOUS ISSUES BUT TAMPERING WITH TRAIN EQUIPMENT, DRUGS, THEFT AND SUSPICIOUS BEHAVOR WILL NOT BE TOLERATED. MYSELF AND FELLOW RIDERS PAY MONEY FOR BART TO KEEP US SAFE AND ONGOING NO EFFORTS HAVE BEEN MADE OR NOTICED. BART IS MY MAIN FORM OF TRANSPORTATION TO SAN FRANCISCO AND DONT NEED MORNING DRAMA WHEN ALL I WANT TO DO IS GET TO MY WORKPLACE.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.