Business ProfileforThe Medical Center for Birds

Incident date: 6/30/22 - 7/1/22 Payment amount: $883.95(picture of invoice attached) plus $654.05 on another invoice from them(unable to locate)The nature of the dispute is that my bird was physically injured in their care and they did not hold themselves accountable and instead told me they did not want to care for my bird after i received him back from them injured. The business has not tried to resolve the situation. The medical center for birds Invoice #: ****** What I can say for sure is that before I sent my Sun Conure to Medical center for birds, he was not wheezing. He had no broken bones. He was flying around happily, and his appetite was good. It was not until my Sun conure was in their care for 2 days that he showed serious health issues. I find it suspicious that they told me they didnt want to care for my Sun Conure anymore after I received him back from them.The x-rays at ************* came back showing fluid in his lungs with an enlarged liver and broken wing. That was why he was wheezing. He couldnt lift his wing because it was broken from trauma. They also diagnosed him with bornavirus. My Sun Conure could have gotten bornavirus before Medical Center for Birds or was exposed to it in their care. I cant prove anything there. I took my bird to ************* emergency veterinarians. ******** told me that he had one month left. He made it 19 days before he died. I'm thankful I was there when he passed.