ComplaintsforNorton and Associates
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Complaint Details
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Initial Complaint
05/10/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Several family members received phone calls from a private numbers. They where asked questions as far as did I ever live at certain address can they verify my date of birth. After refusal of answering there questions. They (a third party person hired by ****** and Associates) gives a phone number an case number. Then tells family member I have 2 hours to contact them before they put a lien on all of my personal property. They continue to use scare tactics to get you to verify who you are. Mean while they have all your info and want you to verify it. They put fear in family members as if there is a warrant out for your arrest. I have been through this once before with this company lady demanding payment. They claim to know you have bank accounts an they will put a freeze on them if you don't pay. They use every tactic they can to scare you into paying them. They will call every family member they can find an call an harassing them.Initial Complaint
04/01/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Norton and Associates contacted my family member saying I had a subpoena for court. I called. ******************* said I had a debt, from 2014, for a bank I never had. He told me they could get a lien on my house. Because I study Law, I knew that this was fishy, continued to Respectfully ask questions and use legal terminology. He continued to press, threaten legal action, be extremely rude, and hung up. When I called back, to ask more questions, he denied hanging up on me and completely changed his tone. Scam.Initial Complaint
08/17/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
8/17/2023--Several family members received calls from a number labeled "Unknown". The woman, *************************, left a message telling me to call ************. She claimed there was a complaint against me which needed to be resolved before it became a lawsuit. I called the number back and a man named "****" answered the phone. He proceeded to tell me he worked for Norton Associates and that they were NOT a debt collection company, but instead a litigation company calling to inform me there was a lawsuit to be filed against me tomorrow morning. I asked him what account he was referring to. He claimed I had a bank account with ************* opened in 2009, and closed by the bank in 2016 after it was left with a negative balance. When I told him I didn't recall ever banking there, he said "that's the response we always get." He put me on hold and I quickly looked up ************* to find out it had been acquired by ***** Fargo in 2008. Obviously I could not have opened an account at a bank which no longer existed. When he came back on the line he was noticeably irritated and started pressing me about the judgment and said he could see that I already had another judgement against me from another bank I CURRENTLY bank with. I told him that's not accurate. He then started badgering me. I told him I currently work for a law enforcement employer which requires me to hold a security clearance, and that the judgment he was referring to would have come up in the investigation. He then started to tell me how I was impersonating an *** and how I could go to prison for 5-7 years because it was illegal. Next he started telling me that he could see that I lost my house because I couldn't pay the mortgage (also completely fictional). I asked him the date the account in question was opened. He kept telling me that he already told me. He did not. I finally told him I couldn't open an account at a bank that no longer existed and that he was a liar. He screamed at me and hung up the phone.
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Customer Complaints Summary
3 total complaints in the last 3 years.
3 complaints closed in the last 12 months.