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Find a Location

1st Tribal Lending has 1 locations, listed below.

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    Business Profilefor1st Tribal Lending

    Mortgage Lenders

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This company offers mortgage lending.

    Business Details

    Location of This Business
    4211 Serena Ave, Oceanside, CA 92056
    BBB File Opened:
    6/11/2013
    Years in Business:
    13
    Business Started:
    9/1/2010
    Business Incorporated:
    9/1/2010
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Mid America Mortgage Inc
    • Schmidt Mortgage
    Business Management
    • Mr. Grant William Gaertner, Branch Manager
    Contact Information

    Principal

    • Mr. Grant William Gaertner, Branch Manager

    Customer Contact

    • Mr. Grant William Gaertner, Branch Manager
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Thomas S

    1 star

    05/23/2023

    DO NOT USE 1ST TRIBAL LENDING!!!Our agent kept forgetting things and getting confused. We were in the middle of a bankruptcy and after getting approval from the courts and submitting all of our financials he said he would have a pre-approval letter to ** by end-of-day. A week later I call him and he starts saying he'll talk to the underwriter about our approval amount once he gets the financials and approval from the bankruptcy court. I told him that was all done and submitted over a week before. The next day he calls and says we're approved and emails me the letter saying "Go find your new house". We find a house and when our realtor tries to go under contract he starts changing EVERYTHING adding new requirements and trying to extend closing by months saying he didn't say this or that all after we had paid ******* money and to have the house inspected. He then surprises ** and says we're going to need an additional $3,450 to close. My wife and I spoke with our realtor and she suggested we speak with his manager and try to get another agent with 1st Tribal. I received a call from a woman named ***** who said she was the branch manager in the agents office. She was amazingly rude and condescending. When I tried to explain what was going on she started yelling at me telling me to just find another lender. She then said she could look at our file but it would cause ** to start over and take six months and I told her we were supposed to close next month and she said once again to find another lender. I asked when she thought we could close if we didn't have to start over and her words verbatim were: "I love it when people ask me for definite answers when I haven't looked at their file. I told you twice already I don't know. If you were perfect and didn't need to submit documents I could say sure, you can close in ***** days but you're obviously not perfect." I have never been spoken to so rudely and yelled at by someone who is supposed to be a professional.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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