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ComplaintsforBede USA Inc
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/31/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
USAWindows and Doors in ******* ******* is a window and door installation company. I had to pay for the dor and installation before commencement of the job. It took them a year but the came and install a glass patio sliding glass door on the 2nd floor of a condominium. The ********************* failed the inspection because they did not show anywhere on the engineer report or by pictures where and how the door was secured in the celing. I have been trying for the past 6 months to have this resolved. They help to reinstate the permit which was expired, but that's where the service stopped. I fear is that a heavy wind is going to take this door down and hurt someone. I made several calls, they told me that reinstalling has been scheduled, however no date was set. This is going back and forth for 6 months maybe more. I cannot hire another company to make an adjustment but I do not have the money to do so. Please help.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.