ComplaintsforAdamson's Tire & Service
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Complaint Details
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Initial Complaint
07/19/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
11/10/2022 invoice 4023 Adamsons replaced brakes and rotor. I spent about 900 dollars Rotors and pads are warn out after 10 thousand miles. not good quality and very dangerous, while driving steering vibration and cant hold the steering wheel. I will replace to all new this weekend.Business response
07/19/2023
Thank you for taking the time to reach out!
We have a 6 month / 6,000 mile warranty on parts and labor.
Although you have surpassed both metrics we can push to get the parts warrantied. If you can bring the vehicle in we can warranty and replace the parts at no charge to you. If you are out the area please save and ship us the parts (shipping would be on you) and we will be happy to refund you the price of the parts paid including the sales tax.
- J***** *****
Customer response
07/26/2023
I have reviewed the response made by the business in reference to complaint ID 20342096, and find that this resolution is satisfactory to me.
Regards,
P****** ********
I will have the rotors and break pads replaced next week and send the old ones to them as requested
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.