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Find a Location

Infodata Place LLC. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforInfodata Place LLC.

    Data Processing Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    3200 E Guasti Rd, Ontario, CA 91761-8660
    BBB File Opened:
    6/22/2015
    Years in Business:
    13
    Business Started:
    3/3/2011
    Business Started Locally:
    1/1/2003
    Business Incorporated:
    9/19/2011
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Info Data Place
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:30 PM
    T:
    9:00 AM - 5:30 PM
    W:
    9:00 AM - 5:30 PM
    Th:
    9:00 AM - 5:30 PM
    F:
    9:00 AM - 5:30 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Josh Henry, President
    • Mr. Brian Ranck, Account Manager
    Contact Information

    Customer Contact

    • Mr. Josh Henry, President
    • Mr. Brian Ranck, Account Manager
    Additional Contact Information

    Email Addresses

    Website Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/22/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Resolved
    We purchased a customised database from this company comprising Target Geography *********: Target ******************** Fields all stakeholders in the ****************** space with an example comprehensive list of the job titles in relation to the key decision makers we wanted to address Types of technology the hotels used: e.g both CMS and PMS, hotel room numbers Hotel and Hospitality Consultants: Names and other details The list had to be customised because of the technology details that we wanted .We were eventually delivered a list with lots of duplicates lots of irrelevant job titles and we went back to them and complained that the list was not fit for purpose.They provided us with a third list which is still out of date, has lots of duplicates, with little or no no accurate Technology information and now when we are calling people on the list we are finding many have left or the names are incorrect.**** have offered to correct again but we have lost trust and confidence in them. We think the business is a scam and we have lost approximately $7,000 AUS
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mindy M.

    1 star

    09/22/2021

    I ordered a list from Alex ****** and once it was paid for I was told it would be 5-6 business days to receive my list. We paid on 8/24/21 and Alex confirmed on 8/27/21 that they received payment. We should have received our list by 9/6/21. Well we did not. When I reached out I was told that they suspended my list due to a delay in verification process and they had several other projects they had to get to first as mine was taking to long. Finally on 9/13/21 I received a partial list from Michael Winer. On Wednesday 9/15/21 we received the other half. We went thru the list and found duplicate contacts for the same company, businesses that are not even applicable to what we do, and vendors of ours not potential customers. I emailed Michael about this issue and his response was "Let me explain the process to you – we have agreed to deliver 5,000 contacts from Drywall companies, not Unique companies. We have added possible decision-makers from each company for your outreach. Lists consist of all potential companies which fall under this segment. We have profiled quality and reliable contacts by appointing 10+ dedicated researchers. The list consists of key contacts to whom you can start the business conversation." After my team went thru the list (which are not list experts or dedicated researchers) we have only 2236 viable contacts out of 5000 that we purchased. Michael also said in his email "We guarantee minimum 90% on email deliverability, 90% on overall data accuracy like title, mailing address, phone number, etc. and 95% on Application type. We definitely did not get 90-95 accuracy on this one and yet he is not willing to do anything for us. I am very disappointed in the shoddy workmanship this company has delivered and the lack of customer service after the fact.

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