732 Customer Reviews
- Date
- Highest Rating
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Review from Kenneth L
5 stars07/30/2024
I am trying to make a warrenty claim. Very helpful on chat. Seems straight forward and to date easy.
Homary Response
07/31/2024
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite! Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.We look forward to welcoming you back again soon!Whatsapp:*************** Emailus:********************************** Callus:*************** /****************(Toll-freewithintheUSandUK)Review from Sheila L
5 stars07/29/2024
**** as a manager has been helpful with getting a defective light replaced and has been very quick with getting responses and keeping me informed.Homary Response
08/01/2024
Thank you for your wonderful review and for acknowledging the dedication of our amazing team, customer. We truly value your feedback and are thrilled to know you had a memorable shopping experience with us.We appreciate your trust in choosing Homary for your furniture purchases and for taking the time to share your experience with the wider community. Your kind words encourage us to keep striving for excellence.We look forward to serving you again in the near future!
Whatsapp:*************** Email: **********************************
Call us: *************** / **************** (Toll-free within the ** and **)
Homary Response
08/01/2024
Thank you for your wonderful review and for acknowledging the dedication of our amazing team, customer. We truly value your feedback and are thrilled to know you had a memorable shopping experience with us.We appreciate your trust in choosing Homary for your furniture purchases and for taking the time to share your experience with the wider community. Your kind words encourage us to keep striving for excellence.We look forward to serving you again in the near future!Whatsapp:*************** Email: ********************************** Call us: *************** / **************** (Toll-free within the ** and **)Review from Shama P
5 stars07/28/2024
Beautifully crafted pieces of artwork just what you need for a modern home decorHomary Response
07/31/2024
Thank you for your wonderful review and for acknowledging the dedication of our amazing team, customer. We truly value your feedback and are thrilled to know you had a memorable shopping experience with us.We appreciate your trust in choosing Homary for your furniture purchases and for taking the time to share your experience with the wider community. Your kind words encourage us to keep striving for excellence.We look forward to serving you again in the near future!Whatsapp:*************** Email: ********************************** Call us: *************** / **************** (Toll-free within the US and UK)Review from Michelle J
2 stars07/28/2024
I was genuinely excited to receive my order, as the size of the table was perfect. However, my excitement quickly turned to disappointment when I saw the table's color. It had very strong orange/caramel hues, which were nothing like the pictures and clashed horribly with my living room's aesthetic.I reached out to initiate the 30-day return process, and what followed was a nightmare of weeks-long back and forth. The company insisted that I pay for the return shipping, despite their claims of free returns on quality products. Considering the table's extreme weight, I can only imagine the exorbitant shipping fees.My dissatisfaction with the product and the endless email exchanges led to an agreement of a 20% discount if I kept the table. Then, to my utter dismay, they retracted and offered only a 10% discount. The entire experience was frustrating beyond belief, and I felt trapped in a never-ending loop with customer service.Due to this incredibly poor customer service and the misleading product photos, I am deeply disappointed and cannot recommend buying from this company if you have any thoughts of returning an item.Homary Response
07/29/2024
Thank you for taking your precious time to leave your review, Customer.We understand your frustration, and we sincerely apologize for any inconvenience caused to you, and please accept our sincere apologies.We will start an investigation on your case, and a proper solution will surely be provided to you, since you are our priority, and we would like to make you satisfied and receive a good customer ****************************** social engagement team.Review from Loyd C
5 stars07/26/2024
I had a problem with the first delivery from Fed Ex and I contacted Homary with this problem and ***** helped me through the process of sending out another shipment to replace the lost shipment. ***** was quick with responses and within a few days I received the shipment and **** do me a great favorHomary Response
07/27/2024
Thank you for reaching out and providing us with valuable feedback.Homary really grateful and appreciate you taking the time to share your rating with us.If there's anything we can do to improve our offering, please let us know!Whatsapp:*************** Emailus:********************************** Callus:*************** /****************(Toll-freewithintheUSandUK)Review from Esther C
5 stars07/26/2024
I bought a mirror to put in the entrance hall and it looks spectacular. My friends said it looked great. I recommend it.Homary Response
07/27/2024
Many thanks for taking the time to leave us a 5-star rating it's much appreciated!We will share this with the store team to let them know how we are doing. If there's anything we can do to improve our offering, please let us know!Whatsapp:*************** Emailus:********************************** Callus:*************** /****************(Toll-freewithintheUSandUK)Review from Brian H
5 stars07/23/2024
The Live Chat Agent *** knew the company's return policy and made it available for me to review. He was eager to answer any questions I had and was clear in his responses. I was given adequate time to ask questions and review the information he forwarded to me.Homary Response
07/24/2024
Thank you for your wonderful review and for acknowledging the dedication of our amazing team, customer. We truly value your feedback and are thrilled to know you had a memorable shopping experience with us.We appreciate your trust in choosing Homary for your furniture purchases and for taking the time to share your experience with the wider community. Your kind words encourage us to keep striving for excellence.We look forward to serving you again in the near future!Whatsapp:*************** Email: ********************************** Call us: *************** / **************** (Toll-free within the US and UK)Review from Ammama M
5 stars07/23/2024
Mana is an asset to your **************************** She's a live person who showed empathy, attentive to my responses and patient to my needs! AI does not exhibit any of these qualities! Case#****** Sorry it takes time for my response timeHomary Response
07/24/2024
Many thanks for taking the time to leave us a 5-star rating it's much appreciated!We will share this with the store team to let them know how we are doing. If there's anything we can do to improve our offering, please let us know!Whatsapp:*************** Emailus:********************************** Callus:*************** /****************(Toll-freewithintheUSandUK)Review from Irina K
5 stars07/18/2024
I would like to thank *********************** for his wonderful service!*****' s help as a Homary staff member is highly appreciated!Thanks to him I was able to handle some difficulties re my order!I am very satisfied with the result!! Thanks again!*****Homary Response
07/22/2024
Thank you for your wonderful review and for acknowledging the dedication of our amazing team, customer. We truly value your feedback and are thrilled to know you had a memorable shopping experience with us.We appreciate your trust in choosing Homary for your furniture purchases and for taking the time to share your experience with the wider community. Your kind words encourage us to keep striving for excellence.We look forward to serving you again in the near future!Whatsapp:*************** Email: ********************************** Call us: *************** / **************** (Toll-free within the US and UK)Review from Erin R
1 star07/18/2024
After ordering I realized this company was not reputable, I tried to cancel my order and they coincidentally sent me shipping information right before their response email telling me it was already shipped. Received defective product. Have been attempting to get a return label for four business days. At this point they have stolen my money. Every positive review of this company is fake.Homary Response
07/20/2024
Thank you for taking your precious time to leave your review, Customer.We understand your frustration, and we sincerely apologize for any inconvenience caused to you, and please accept our sincere apologies.We will start an investigation on your case, and a proper solution will surely be provided to you, since you are our priority, and we would like to make you satisfied and receive a good customer ****************************** social engagement team.
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