Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Cardenas Market has 11 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Cardenas Market

      2501 E Guasti Rd Ontario, CA 91761-7657

    • Cardenas Market

      1067 N Mount Vernon Ave Colton, CA 92324-2500

    • Cardenas Market

      1475 S San Jacinto Ave San Jacinto, CA 92583-5105

    • Cardenas Market

      23920 Ironwood Avenue Moreno Valley, CA 92557

    • Cardenas Market

      720 East Holt Blvd Ontario, CA 91761-1850

    Business ProfileforCardenas Market

    Grocery Store
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Cardenas Market has 11 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Cardenas Market

        2501 E Guasti Rd Ontario, CA 91761-7657

      • Cardenas Market

        1067 N Mount Vernon Ave Colton, CA 92324-2500

      • Cardenas Market

        1475 S San Jacinto Ave San Jacinto, CA 92583-5105

      • Cardenas Market

        23920 Ironwood Avenue Moreno Valley, CA 92557

      • Cardenas Market

        720 East Holt Blvd Ontario, CA 91761-1850

      Location of This Business
      2501 E Guasti Rd, Ontario, CA 91761-7657
      Years in Business:
      19
      Business Started:
      1/1/2005
      Business Started Locally:
      1/1/2005
      Alternate Business Name
      • Cardenas Markets, Inc.
      • Cardenas Market #5
      • Cardenas
      • Cardenas Market #14
      • Cardena's Market
      Business Management
      • Zusus Cardenas, General Manager
      • Mr. Gerardo Balderas, General Manager
      • Mr. Hector Hurtado, Site Manager
      • Mr. Jesus Cardenas Sr, Owner
      Contact Information

      Principal

      • Zusus Cardenas, General Manager

      Customer Contact

      • Zusus Cardenas, General Manager
      Additional Contact Information

      Fax Numbers

      • (909) 923-4665
        Other Fax

      Phone Numbers

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/23/2023

      Complaint Type:
      Customer Service Issues
      Status:
      Unanswered
      I purchased what was supposed to be a carnitas burrito at the ****** Cardenas location. It seemed my burrito was smaller than the ones I seen being prepared for the customers in front of me. I sat down in the food court and began to eat my burrito and noticed there was hardly any carnitas, mostly beans and rice. I told the ladies who made the burrito that I had ordered a carnitas burrito not a beans and rice burrito. The two ladies that worked there turned to each other and laughed and said nothing else. (how rude) I asked to speak with a manager and she kept me waiting an extended period before she came over. She spoke with the ladies and they admitted that they only put carnitas in the middle of the burrito and not throughout. She told them the proper way of making them was to spread the meat throughout the burrito. The manager was rude, never offered an apology, took out her phone and took a picture of what remained of the burrito and never asked if I would like my money back or even remake the burrito. I contacted corporate customer service two weeks ago and was told someone would call me but no one did.

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Justine L

      1 star

      11/25/2023

      Overcharges for plastic bags. Charges $0.15 instead of $0.10. I dont think this is ***** and not sure why anyone doesnt say anything about this. This business overcharges for so many things and does not cater to the ****************** like they claim.

      Local BBB

      BBB Serving Central California & Inland Empire Counties

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.