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          Find a Location

          Led Factory Mart has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Led Factory Mart

              1477 E Cedar St Ste E Ontario, CA 91761-8330

            • Led Factory Mart

              477 E Cedar, Unit E, Ontario, CA 91761

            Business ProfileLed Factory Mart

            LED Lighting
            Multi Location Business

            Contact Information

            1477 E Cedar St Ste E

            Ontario, CA 91761-8330

            Email this Business
            (888) 366-0533

            Customer Reviews

            1/5

            Average of 19 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            64 complaints closed in last 3 years

            25 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Business Details

            This is a multi-location business.

            Find a Location

            Led Factory Mart has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Led Factory Mart

                1477 E Cedar St Ste E Ontario, CA 91761-8330

              • Led Factory Mart

                477 E Cedar, Unit E, Ontario, CA 91761

              Location of This Business
              1477 E Cedar St Ste E, Ontario, CA 91761-8330
              Email this Business
              BBB File Opened:
              8/11/2020
              Additional Contact Information

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              64 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/03/2024

              Complaint Type:
              Customer Service Issues
              Status:
              Answered
              I purchased mirror turn signal lamps for my 22 F150 in December of 2023. They worked for only 3 months when the driver side stopped working. Shortly after the passenger side stopped. I removed them and contacted LED Factory Marts customer service email and they asked for a video of the issue. Since I removed the lights from the vehicle I could not provide the video and explained they no longer worked and a video would be of them off. LED Factory Mart denied my replacement request. They hide behind email and only reply when the USA is sleeping to continue to delay in hopes of you giving up which I did on another issue with the same lights. This business has very poor product quality and very poor customer service. Buyer beware!
              Read More
              Read 63 More Complaints

              Customer Reviews

              19 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Joseph D

              07/10/2024

              **********CAUTION**********DO NOT PURCHASE ANY PRODUCT FROM THIS ****. THE **** IS FRAUDLANT AND WILL TAKE YOUR MONEY WITH NO INTENTIONS OF RETURNING IT. YOU WILL RECEIVE APOLOGY AFTER APOLOGY FROM ************************* WHO CLAIMS YOU WILL RECIEVE YOUR TRAXJING INFORNATION OVER AND OVER. I STRONGLY ENCOURAGE EVERYONE TO REPORT THIS **** TO THE **** THEY ALSO DONT DESERVE 1 STAR THIS SERVICE IS A MINUS

              Led Factory Mart Response

              07/15/2024

              Hi ***, We sincerely apologize for the inconvenience you've experienced with your order. We operate multiple warehouses globally, including locations in the ***, ******, and *********. Typically, domestic orders are shipped from our ***************************** to ensure the fastest delivery times. However, in rare cases of stock shortages, we may need to ship from our *******************. Your order has been shipped from our ******************* and is expected to take ***** days to arrive. We understand this delay may be frustrating, and as a gesture of goodwill, we would like to offer you a $20 gift card as compensation. This gift card can be used in conjunction with any discounts. The tracking number is ************ via ****** For more shipping details, please check the link here? **************************************************************************************** Thank you for your understanding and patience. If you have any further questions or need assistance, please feel free to contact us.
              Read 18 More Customer Reviews

              Local BBB

              BBB Serving Central California & Inland Empire Counties

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              BBB Reports On

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