ComplaintsforPremiere Legal Services
Current Alerts For This Business
BBB files indicate that this business has a pattern of complaints. Specifically, customer complaints allege the company is placing harassing calls regarding collection issues. Other consumers have also indicated the company is contacting them indicating they can provide assistance stopping foreclosure on their home. Some consumers have provided payments to the company and the company has not provided the services promised. Company has provided information that causes consumers to believe they are "Lawyers." On October 22, 2019 BBB notified the business of our concerns and requested their voluntary cooperation in eliminating the pattern of consumer complaints. As of today, the business has not responded to our request.
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/19/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
We initially paid ******* for resprenstation regarding our home, and have had two payments of ****** deducted since with no further contact since. Looking Into this business further, it's nothing but a scam. We would like our money back.Initial Complaint
02/03/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
They are taking $299.00 out of my checking account via ACH that is not authorized and I have no idea whyInitial Complaint
09/30/2023
- Complaint Type:
- Billing Issues
- Status:
- Resolved
Promised legal representation (as if they have lawyers and are a law firm) and to get me cash for keys when it came to move out. They never provided ANY service just empty promised, in the in I had to go to the courthouse and file the **** Unauthorized Detainer myself and represent myself in court while the took 300 dollars from me with no services rendered. Then they kept trying to charge my bank on "Sundays" early in the mooring on 3 different occasions. And according to my bank they were manual done (sneaky and suspect way of trying to get people's money when they are asleep). FTC should be informed of their illegal business practices and should be shut down.Business response
10/26/2023
To whom it may concern,This is in response to the complaint file . Our office provided Services to ****************** after that he contacted his bank and had his bank reverse the funds back to him on 10/23/2023 for $2000.00. At this point our feels that he's trying to scam us because he's claiming money that he already was refunded by his bank. If you have any questions please feel free to contact us at any time.Best Regards,****** CPremier ServicesInitial Complaint
07/15/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I have called this business many times regarding my credit report. Premier Legal & Financial Group I paid this company for I owed by the name of Purchasing Power. I paid $989.00 to Premier Legal Group & Financial Group. Now I have another collection company requesting I pay them for the same company Purchasing Power for the same amounts those amounts are $$629.00 and $128.00 the creditor is Vance and Huffman LLC. I would like this creditor to be contacted and have these amounts removed from my credit report. The account with Premier Legal Alliance is ************. I am trying to fix my credit and this is really affecting it. I do not want to pay something I have already paid. Please help me with this matter as I have contacted Premier numerous times and they have not corrected this issue for me.Initial Complaint
05/22/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I started working with premier service im Janurary 2023 due to my house possibly being foreclosed on. I paid them a total of $2,000 from Janurary 2023 until May 2023. They were supposed to be working with our mortgage company to get us back on track. They kept telling me there was no sale date on my house and everything was fine. My house did have a sale date of 5/17/23 and I find out the day before. They were absolutely no help and were never working with my mortgage company to begin with. Luckily, we were able to stop our house from foreclosing another way but they still scammed me out of $2,000. I would like my money back and for them to be stopped so this doesnt happen to other people!Initial Complaint
04/25/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My complaint is against Premiere Legal Service. They collected $500 per month for an entire year and did not help me with my home that was about to be foreclosed. After a year they told me there was nothing they could do to help me.Initial Complaint
04/14/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My house is in foreclosure process. This company reached out to me. Solicited services. Said if I paid $1500 they would assist me. Said I had to pay before they could consider helping me. I paid $1500 reviewed the contract and refused to sign. I called back within 20-minutes and told them I wanted my money back. I refused to sign the docusign. I have been trying to get my money back since 2/21/23. I keep calling. The first time they said they were giving me back my money, and all the times after that they never respond. I call and they put me on hold for hours.Initial Complaint
04/05/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
was scammed by premier services loan modification company for 3600 dollars and didnt do any thing to help forclosure is going forthInitial Complaint
01/23/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
This organization participated in predatory debt collection practices by contacting my wife, referring to her by an old last name posing as an officer of the court. Representatives from Premiere threatened to serve me with a warrant and a felony arrest for an unpaid debt from 7 years ago. They threatened to come to my place of employment to serve the warrant. They pressured me while I was at work, on a three way call with my wife on the other line to pay money at that very moment to prevent legal action and to agree to pay an additional “settlement” amount to clear the debt and avoid legal action. They required that the money be wired through Zelle. They took 150 dollars from me during the call and were expecting over 800 more in two weeks before researching that this organization is not even licensed by the California Bar. They sent a document to my email with a crooked letter head and upon attempting to call this company to inquire about their legitimacy, this ******* character who poses as an attorney claimed that their letter head confirms that they are legitimate.Initial Complaint
12/01/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This company scammed me out of 700.00 stating they could stop my foreclosure sale. I was too pay them 700.00 and was told they would get right on it. I tried emailing them, no answer... calling always put on hold. I want my money back.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
10 total complaints in the last 3 years.
3 complaints closed in the last 12 months.