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          Find a Location

          Pepper Tree Motel has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Pepper Tree Motel

              1241 E Holt Blvd Ontario, CA 91761-2028

            • Pepper Tree Motel

              PO Box 3278 Ontario, CA 91761-0928

            Business ProfilePepper Tree Motel

            Motel
            Multi Location Business

            Contact Information

            1241 E Holt Blvd

            Ontario, CA 91761-2028

            (909) 988-2646

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 34

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Pepper Tree Motel has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Pepper Tree Motel

                1241 E Holt Blvd Ontario, CA 91761-2028

              • Pepper Tree Motel

                PO Box 3278 Ontario, CA 91761-0928

              Location of This Business
              1241 E Holt Blvd, Ontario, CA 91761-2028
              Years in Business:
              34
              Business Started:
              1/1/1990
              Business Started Locally:
              1/1/1990
              Business Management
              • Ms. Diane Thang, Manager
              Contact Information

              Principal

              • Ms. Diane Thang, Manager

              Customer Contact

              • Ms. Diane Thang, Manager
              Read More Business Details and See Alerts

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/08/2022

              Complaint Type:
              Customer Service Issues
              Status:
              Unanswered
              I rented a room, because I'm temporarily displaced, it was raining spent the little bit of money that I had on this room, it was dirty , the TV didn't work, there was roaches, graffiti all over, didn't get hot water, the bath tub was filling up, the water was not going down,for the 3 days, there was mice ,I couldn't get towels, just a horrible experience that cost $90 a day, very upsetting, and I couldn't get another room, or a refund
              Read 1 More Complaints

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Kyle W

              07/15/2022

              The motel is in extremely bad condition. Each of the rooms are infested with coach roaches and some with bed bugs as well. There is black mold and they handle that by covering it with tape. Since we have been here we cycle through sinus infections repeatedly. Most of the electrical is not up to code and done by unlicensed individuals. Electrical wiring is exposed in several areas. Tubs upstairs look like they are ready to fall through ceiling. Very unsanitary and unsafe for families with children.

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              BBB Serving Central California & Inland Empire Counties

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