Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Mark Christopher Auto Center has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforMark Christopher Auto Center

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/17/1976

    Years in Business: 48

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    2131 E Convention Center Way, Ontario, CA 91764-4452
    Years in Business:
    48
    Business Started:
    10/5/1975
    Business Started Locally:
    10/5/1975
    Business Incorporated:
    10/5/1975
    Accredited Since:
    6/17/1976
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 3134 for this business, issued by Bureau of Automotive Repair. The expiration date of this license is 1/31/2025.

    These agencies may include:

    Bureau of Automotive Repair

    10949 N Mather Blvd

    Rancho Cordova CA 95670

    (800) 952-5210

    http://www.autorepair.ca.gov

    BBB records show a license number of 00408 for this business, issued by DMV - Occupational Licensing Branch. The expiration date of this license is 7/31/2024.

    These agencies may include:

    DMV - Occupational Licensing Branch

    PO Box 932342

    Sacramento CA 94232

    (916) 229-3127

    http://www.dca.ca.gov

    BBB records show a license number of CA0356060 for this business, issued by DMV - Motor Carrier Services. The expiration date of this license is 11/18/2025.

    These agencies may include:

    DMV - Motor Carrier Services

    2415 1st Ave

    Sacramento CA 95818

    (800) 777-0133

    http://www.dmv.ca.gov

    Type of Entity:
    Corporation
    Alternate Business Name
    • Mark Christopher Chevrolet Inc.
    Business Management
    • Mr. Christopher Leggio, President
    • Mr. Greg Heath, Vice President
    Contact Information

    Principal

    • Mr. Christopher Leggio, President

    Customer Contact

    • Mr. Greg Heath, Vice President
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/09/2024

    Complaint Type:
    Product Issues
    Status:
    Resolved
    I have had a handful of less than satisfactory experiences with this dealership since I purchased my 2022 Chevrolet Tahoe in August of 2022. The main one I would like to outline in my complaint today is that my near brand new vehicle has an oil leak. The first time I mentioned it to the dealership, I was told that my car was burning oil fast because I must be idling for long periods of time. I mentioned to them that my vehicle notified me halfway through my oil change that it was low on oil. I decided to just pay for the oil change and move on with my life. A few weeks later, this happened again! This time I reached out to the service manager with pictures and video proof that my car had yet again "ran out of oil". This time they suggested that we do an inspection where they located a leak. They told me to drive it for 1000 miles and bring it back. I plan to take it back within the week for further inspection. I was also told that I can call the manufacturer to file a formal complaint about the product since I explained that I have never purchased a used vehicle and had this problem, why is my new vehicle having this problem? After an "investigation" the manufacturer told me that there was nothing that they could do for me. I am very unhappy with the product and have purchased a brand new vehicle for the first time in my life, just to find out that I should have purchased a used vehicle because of the amount of problems this vehicle is already having. If they continue to refuse to assist me in an exchange of vehicle, I will pursue legal action as I paid a lot of money for this vehicle and should not have to continue to have these problems so soon after purchase.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Thomas M

    1 star

    02/24/2024

    We purchase a lot of automobiles - three in the last two months for example, and we've had a very good rapport with the salespersons at the various dealerships from which we purchase our cars. We purchased a new ***** Bolt from Mark Christopher Auto Center the other night (Feb. 22, ****). First, the good news: The salesperson, ***, was very nice, helpful, and easy to work with. We were almost finished with the deal, and then some man whose name is ****, I believe, comes and sits at the table with us. It became immediately clear that his sole purpose was to low-ball our trade-in, and **** as much money from us that he could. He was rude and insulting, and we couldn't wait for him to get lost. In fact, we told *** that we would not move forward with the deal if "****" was involved in any way. So, since the deal was already substantially finished, we worked out a deal with *** to purchase the car. Later, when **** was walking out the door right next to the table at which we were sitting, he called my wife a "bitch." We've never encountered such a despicable and unprofessional person in any of our prior transactions. Maybe he was raised to believe it is okay to disrespect women, but we weren't brought up that way, and we were highly offended. My wife has been fighting stage 4 cancer for 4 years, and the way he treated her was extremely upsetting to her. Although we liked *** very much, we would strongly recommend against purchasing a car from Mark Christopher Auto Center. (Note: I've seen many other bad reviews for Mark Christopher Auto Center, and regarding each of them, a manager suggests that the reviewer call him so he can better understand what transpired. That's not going to fly with us. Call my wife a *****, and there is nothing more to discuss.)

    Local BBB

    BBB Serving Central California & Inland Empire Counties

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.