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Business ProfileforMercedes Benz of Ontario
At-a-glance
Related Categories
Business Details
- Location of This Business
- 3787 E Guasti Rd, Ontario, CA 91761-3707
- BBB File Opened:
- 6/24/2014
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of 81662 for this business, issued by DMV - Occupational Licensing Branch
These agencies may include:
DMV - Occupational Licensing Branch
PO Box 932342
Sacramento CA 94232
- Business Management
- Ted Moreno, General Manager
- Fletcher Jones, President
- Ms. Kimberlee Camargo, Manager
- Ms. Aileen Lopez, Manager
- Contact Information
Principal
- Ted Moreno, General Manager
- Fletcher Jones, President
Customer Contact
- Fletcher Jones, President
- Ms. Kimberlee Camargo, Manager
Customer Complaints
19 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
06/02/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
Customer Reviews
7 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
RV
01/11/2024
Mercedes Benz of Ontario Response
01/15/2024
Hello,
Thank you for the opportunity to review and respond to the BBB complaint of this customer. When selling a pre-owned (used)vehicle, Mercedes Benz of Ontario (MBO) does not necessarily know the accident or repaired damage history of the vehicle being sold. Accordingly, all of MBOs sales staff are trained and instructed to make no representation about a vehicle having a negative accident or repaired damage history. However, the dealership does, and did in this instance, provide the customer with a third-party history prepared by ******. MBO also conducts a pre-sale inspection and reconditions all pre-owned vehicle, as needed. In this instance, the service technician inspecting the vehicle discovered normal wear and tear,inclusive of some surface scratching of the bumper, which were then touched-up prior to sale.
Regards,
Mercedes-Benz of Ontario Management
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