Business ProfileforActive Pool Supply

I bought a Cell salt for my pool on 1-02-2024 ( That was cell #6 since I own that pool ) I installed the cell like all the other ones and it start acting bad, the salt reading was not right, but I decided to wait at least 24 hours before doing anything because sometimes it will take a little while to run right.The next day the salt level went up by itself 300 points and kept going up and up without me adding salt to the pool, this is not normal At that point I contacted them by phone and the conversation turn the wrong way, they almost told me that I damage the cell myself ( these cell have 1 wire that connect to the controller ) and they said that I had to call the manufacturer ( which is Calimar Pool Supply ) for that problem, which I did and after many emails and a trip to a pool company to have them test my water they finally agree to replace the cell.At that point everything was pretty good, but the next day I receive another invoice for the same amount for the cell that they will send to replace the damage one and that really upset me, plus I had no tracking number for it, I contacted ******* about the invoice and they said that I will not be charge but I have an invoice on hand about it At that point I told them that I want to return the damage cell and get a refung and everything went bad I have tried to contact them twice for them to send me a return label and to get my money back but they do not answer the emails, they are just Hiding This complain is for Active pool supply and the company thet supply them the cell Calimar Pool supply