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            Business ProfileTrojan Storage

            Storage

            Contact Information

            701 S Palmetto Ave

            Ontario, CA 91762-4126

            (909) 906-7287

            Customer Reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            C-

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            Business Details

            Location of This Business
            701 S Palmetto Ave, Ontario, CA 91762-4126
            BBB File Opened:
            2/27/2023
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            Customer Complaints

            1 Customer Complaints

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            Most Recent Customer Complaint

            02/21/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I sent my son to my storage unit and he parked the car in front of my unit and he got out of his car opened his trunk took out his bike and left to store to buy a drink and when he came back the employee approached my son on a golf cart and got off with a knife and pulled it out on him and swung it at him telling him he can't park his car right there and ever since then he had to leave the promises and now my storage unit is double locked and I can only go from 2pm to 6pm and with the the employee hoovering over me and my son not being able to go to the storage unit for me so I would like for some type of resolution to be made being that the employee threatened my son with a knife and swung it at him and also for the fact that I have to be watched while I'm or my son is at the storage unit is crazy when I pay my storage unit this is not right and that employee should not be threatening my son's life by swinginging a knife at him nor should I or my son have to be hoovered over while we are at my storage unit
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            BBB Serving Central California & Inland Empire Counties

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