Business ProfileforVapor solo

July 31st 2022, i had paid Vaporsolo $210.00 for 60 esco bar vapes. They gave me an order number of 12278. I received a shipment from them on 8/3/22 but it was not anything that i had bought. I had sent emails and calls and it was very hard to get in touch with anyone. Finally someone replied to my email and said they would look into it. Then i waited over 24 hours to hear back from someone and sent multiple emails again. They finally responded saying that it was their mistake but i need to either buy those products they sent me, or send those products back to get any sort of refund and wait 30 days because they didnt have what i ordered in stock anymore. I. Then replied that i wanted a full refund if they cannot provide me with the merchandise i paid for. They continued to argue with me about getting my refund with emails back and forth and finally they stated that they would not provide me my refund without receiving the wrong products they incorrectly sent. Even though those products are not what i ordered and and they cant provide me with my merchandise they are keeping my money, which is illegal to do so. I told them i trusted them once and i wasn't going to do that again especially since they are arguing with me about sending back my refund in the first place. The wrong order is the only thing that i have in my possession to be able to get my refund from them. And once they get it back who is to say they will send me my money after they were arguing about giving me one in the first place trying to get me to buy the wrong products they sent instead.