Business ProfileforRiverdale Animal Hospital

STAY AWAY! ****************** is the worst veterinarian I've ever encountered of all the years I've been to many vets. He is uncompassionate, inconsiderate and inexperienced. We came to his office to get our dog euthanized. It was the most heartbreaking decision we had to make due to Ascites heart disease failure. It took many days but we were ready and prepared (still sobbing) which was not easy at all. This was our baby. This is our first time coming here and was referred to because of its proximity to the ****************** center we were taking our dog to after. ****************** was rude and impatient, just wanted to get this over with, kept avoiding any of our questions and didn't want to answer them on what is the step by step procedure. Before coming here I spoke on the phone on the costs, assured me it was painless and tranquilizer will be used prior to euthansia. When asked, we can also hug our dog while the procedure is done. NONE OF THIS WAS TRUE. ***************** refused to use a tranquilizer or anesthesia because he was too inexperienced, he said he could not find the dog's vein to insert the syringe. So our dog will get poke several times in misery. We mention using catheters as other vets use this and ***************** said that will cost extra but it was never mentioned on the phone and why wouldn't you use a catheter in the first place. We would never ever put our dog in more pain and the position he was in. ****************** also couldn't assure us it would be painless, so he didn't want to waste his time and blurt out for us to go find another vet. I'm so glad we DID!! grabbed our dog outta here and luckily found another Vet which was a million times better than him. The whole experience was beyond me, at a time like this when we were ready to let go, you put us through the second round of heartbreak. ***************** your heartless attitude and lack of empathy will eventually reveal itself to all your customers and I wish no one else will experience what went through.