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ComplaintsforBabysoy Inc
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Complaint Details
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Initial Complaint
05/20/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Date of transaction: Jan 16, 2022 The amount of money paid: ***** USD What the business committee to provide you: baby socks What is the nature of the dispute is: The seller did not refund Whether the seller has tried to resolve the problem: No Order no. #BY5997 I placed an order on BABYSOY website on Jan 16, 2022. When the package shipped from ** to ******; *** collected ***** CAD for imported taxes and duties. Then I contacted the seller and asked them to recall the package. The sender said that I could just refuse delivery. Thus, I told *** that I was not gonna take the package. After waiting for the refund for over one month, I contacted BABYSOY again on March 3rd 2022, and said that I did not get the refund. BABYSOY got back to me on March 4th 2022 said they were going to issue the refund and follow up with next week. Since then, I could not contact them and no refund had been issued. I tried to call them several times but no response.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.