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Find a Location

Southwest Collection Service Inc has locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    ComplaintsforSouthwest Collection Service Inc

    Collection Systems
    View Business profile
    View Business profile

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    Complaint Details

    Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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    Complaint Status
    Complaint Type
    • Complaint Type:
      Service or Repair Issues
      Status:
      Unresolved
      I'm not labial for this debt with ******** and ******** **** I do not have a contract with southwest collections services. They did not provide me with the original contracted as requested.

      Business response

      05/15/2024

      This is a Justly owing DEBT / Backed by extensive signed contract.

      Consumer has contacted us to settle the matter and has since failed to respond. 

      Customer response

      05/19/2024

      I never signed a contract with Southwest Collection Services.  Since they can't show proof of any sort of contract, this debt should be removed from my credit report asap.  Please advise. 

      Thank you, 

      ***************************

      Business response

      05/21/2024

      We are not a debt buyer.  This debt was assigned under California Assignment Law.

      And is a justly owing past due account with our client. 

       

      Customer response

      05/27/2024

      Once again, I did not sign any contract with Southwest Collections Services.  Please remove this from my credit report.

      Thank You

    • Complaint Type:
      Order Issues
      Status:
      Answered
      I am not liable for this debt with Corona Pointe. I do not have a contract with Southwest Collection Service inc. They did not provide me with the original contract as I requested.

      Business response

      05/06/2024

      This is a justly owing valid debt, It has been verified and is backed up with signed contract.
    • Complaint Type:
      Order Issues
      Status:
      Answered
      I am not liable for this debt with 09 ***************************, I do not have a contract with Southwest Collection, they did not provide me with original contract as i requested.

      Business response

      03/18/2024

      This is a justly owing and valid debt.

      And due to 3rd party disclosure we do not go into full details in an open forum.

      Consumer may contact us for a full copy of the documents.

      Customer response

      03/18/2024


      I do not accept the response made by the business to resolve this complaint, as the information is inaccurate and incomplete. *** contact Experian for them to reinvestigate my entire credit report. I demand this be removed from my account as it is not complete.


      Business response

      03/20/2024

      Please contact our office and a representative will be happy to go over the information with you.

      As previously indicated,  We will not discuss a collection matter over an open forum.

      We will not be responding to any further communication on this platform.

      Customer response

      03/27/2024

      This account isnt accurate or complete, i do not accept this company request to solve this matter. 
    • Complaint Type:
      Order Issues
      Status:
      Answered
      I am not liable for this debt with charter communications, I do not have a contract Southwest collection service Inc. , they did not provide me with the original contract as i requested

      Business response

      02/28/2024

      We DO NOT collect for the creditor Charter, this consumer has identified in the complaint.  

      it would be my belief the consumer has provided the wrong creditor information.

      we are often confused  with other creditors with our similar name.  

    • Complaint Type:
      Order Issues
      Status:
      Answered
      I AM NOT LIABLE FOR THIS DEBT WITH EMERGENCY AMBULANCE. I DO NOT HAVE A CONTRACT WITH SOUTHWEST COLLECTIONS SERVICE **** THEY DID NOT PROVIDE ME WITH THE ORIGINAL CONTRACT AS I REQUESTED

      Business response

      10/27/2023

      This Consumer has an outstanding balance due to an ambulance ride for his minor daughter

      and had no insurance coverage.  Consumer remains responsible for the balance and was sent to collections by the provider.

    • Complaint Type:
      Order Issues
      Status:
      Answered
      I am not liable for this debt with *************************, i do not have a contract with SOUTHWEST COLLECTION SVC they did not provide me with original contract as requested.

      Business response

      07/05/2023

       

      The consumers complaint is not correct,  She in fact has signed contractual obligation on this debt.

      Based on 3rd party privacy, We are not able to comment any further.

    • Complaint Type:
      Billing Issues
      Status:
      Unresolved
      I recently checked my credit report and noticed an inaccurate account. I am not liable for a debt with The Circle Apts and do not have any contracts with Southwest Collection Svc. I also have not received any original documents showcasing proof that I signed an application or contract with this company.

      Business response

      02/16/2023

       Unfortunately due to 3rd party collection laws we are not at liberty to discuss an account in an open forum.

      The consumer can obtain all verification by contacting our office directly.  

      Customer response

      02/16/2023

      Please send the verifying documents to my email - *******************

      Thanks

      Business response

      02/17/2023

       The documents consumer has requested have been sent to her via Email -  Pursuant to her request.

      Customer response

      02/21/2023

      Hello, I haven't received an email from you all. I've checked both my inbox and spam. What email did you send to? Thanks
    • Complaint Type:
      Billing Issues
      Status:
      Answered
      I am not liable for this debt with (Original Creditor) and i do not have a contract with (Collection AGENCY) plus they did not provide me with the original application like i asked

      Business response

      11/12/2021

      This is a JUSTLY owing debt for services rendered.

      There has been no contact from the consumer to indicate otherwise. 

       

    • Complaint Type:
      Billing Issues
      Status:
      Answered
      No knowledge of acct. never received notice and need this removed immediately due to FDCPA and FCRA violations...debt has not been verified or validated. please remove at once. Strict violation of 15 USC ****g. REMOVE AT ONCE

      Business response

      10/26/2021

      We have no record of this consumer in our system.

       

      Consumer should provide a current account # with our office and verify that they have the correct agency. 

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