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Find a Location

Western Dental & Orthodontics has 158 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Western Dental & Orthodontics

      530 S Main St Ste 600 Orange, CA 92868-4544

    • Western Dental & Orthodontics

      4123 University Ave San Diego, CA 92105

    • Western Dental & Orthodontics

      1468 E Valley Pkwy Escondido, CA 92025

    • Western Dental & Orthodontics

      12649 Poway Rd Poway, CA 92064

    • Western Dental & Orthodontics

      1101 Broadway Chula Vista, CA 91911-2706

    Business ProfileforWestern Dental & Orthodontics

    Dentist Information Bureaus
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.05/5stars

    Average of 167 Customer Reviews

    Customer Complaints

    732 complaints closed in last 3 years

    232 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers dental and orthodontics services. 

    Business Details

    This is a multi-location business.

    Find a Location

    Western Dental & Orthodontics has 158 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Western Dental & Orthodontics

        530 S Main St Ste 600 Orange, CA 92868-4544

      • Western Dental & Orthodontics

        4123 University Ave San Diego, CA 92105

      • Western Dental & Orthodontics

        1468 E Valley Pkwy Escondido, CA 92025

      • Western Dental & Orthodontics

        12649 Poway Rd Poway, CA 92064

      • Western Dental & Orthodontics

        1101 Broadway Chula Vista, CA 91911-2706

      Headquarters
      530 S Main St Ste 600, Orange, CA 92868-4544
      Years in Business:
      39
      Business Started:
      8/27/1984
      Business Incorporated:
      8/27/1984
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Brident Dental & Orthodontics
      • Brident Dental
      • Western Dental Centers
      • Western Dental Clinic
      • Smiles Club
      • Western Dental Plan
      • Western Dental Services
      • Western Dental Group
      • Western Dental Orthodontics
      • Western Dental Services Inc
      Business Management
      • Ms. Laura Oldham, Manager
      • Dr. Hossein Malakooti DDS
      • Mr. Herbert Morales, Department Manager Customer Service
      • Mr. Daniel Crowley, CEO
      • Mr. Jeffrey Miller, Secretary
      • Mr. William Demberecky, CFO
      • Mr. Preet Takkar, Director
      • Mr. Mark Wilkins, Director of Marketing & Communications
      Contact Information

      Principal

      • Ms. Laura Oldham, Manager
      • Dr. Hossein Malakooti DDS
      • Mr. Daniel Crowley, CEO
      • Mr. Jeffrey Miller, Secretary
      • Mr. William Demberecky, CFO
      • Mr. Preet Takkar, Director

      Customer Contact

      • Mr. Mark Wilkins, Director of Marketing & Communications
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      733 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/01/2024

      Complaint Type:
      Billing Issues
      Status:
      Unanswered
      I paid my balance off since 03/22/2024 and have had no issue and now went in today and was told I have a 1500 balance due to insurance issues?? What in the world 4 years later and with a 0 balance now I owe more and can't be seen until this is paid?? I included my receipt with 0 balance.

      Customer Reviews

      167 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Tyrone R.

      1 star

      07/16/2024

      This place is horrible when it comes to customer service. Ive been arguing with their front desk workers over trying to get a root canal. Ive been to two other western dentals & got x rays that says I need a root canal. The doctor at this location on 7st & ******** keeps trying to push a filling on me instead of what I actually needs. He wants me to try a filling first & if that doesnt work then h*** do a root canal. I think thats backwards & a waste of my money in turn which he wants to do but my x rays says I need a root canal. Unfortunately this office is the only office from western dental that has a root canal ********** cant get the proper treatment I need here. Ive been arguing with the receptionist for over a month now about what I need done with my tooth, instead Ive been mistreated, Ive got the worst customer service from them, its a constant ************* in sever pain & just trying to get treatment done. This place is horrible, they dont know how to treat ************* hope BBB can do something about the way they treat customers. Im not a test subject where I will allow them to try one thing & if it doesnt work then get a root canal, thats a waste of my time & again Im not a test subject for this doctor. This place needs a serious change especially with the ********************** they need to be retrained on how to treat and talk to customers! I have a referral from other western dentals saying I need a root canal and they still refusing to do it for me. They forget that there here to help the public not argue or be rude with customers, or tell customers how & what to do with there teeth especially lying saying that they spoke to other doctors when they didnt.In the end its the customers ************ are the ones paying for it. The receptionist shouldnt talk crazy to customers nor argue with them about their teeth! Overall this place ***** & should be reviewed by somebody that can hold them accountable for the way they treat customers.

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

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