ComplaintsforFlores Landscaping Service
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Complaint Details
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Initial Complaint
08/17/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I hired ******************************* (owner) to remove the grass in a small area on the side of my house and replace it with pea gravel. He was unprofessional, had no respect for me as a woman, he continually stated, "you are the boss" and asked "where ************** was", he then proceeded to his own agenda. His worker continued to take shortcuts and did not speak English, thus I could not communicate with him resulting in a job not done to specifications.He removed approximately 1/2" of soil rather than the required 2-3", didn't level or compress the soil, he laid weed cloth and then laid 1/2" of pea gravel. When I walk across the pea gravel, the weed paper is quickly exposed. When I contacted him to remove more soil he stated, "I will honor my 1 year warranty and come back if you are not satisfied. The side yard now looks horrible, the weed paper is exposed and torn everywhere and he will not honor his warranty even though I am still within the warranty time frame. I now have to hire another company to fix his work.The job was completed 9/7/21.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.