ComplaintsforCashCall Inc
Loans
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Complaint Details
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Initial Complaint
06/28/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
November 2017, Paid off 2600 $Business response
07/05/2024
Please be advised that Ms. *** loan is an unsecured installment loan that that was originated and funded by CashCall, **** on November 20, 2017 in the amount of $2,525.00 which is the loan amount of $2,600.00 minus the $75.00 Prepaid Finance Charge/Origination Fee.
CashCall holds a California Finance Lender License that was issued by ************** of ********* Protection and Innovation fka ************** of Business Oversight (License No. *********. At the time that Ms. *** loan funded, this license granted ******************** an express exemption to the usury provisions contained in the California Constitution concerning interest rates for all loans of $2,500 or more. See California ********* Code Section 22002.
Our records indicate Ms. ** failed to make payments as agreed on this account. The last payment was received on March 22, 2019. Subsequently, the account was charged off in the amount of $2,465.97 and sold to Momentum ********* LLC. As such, all future inquiries regarding payment or settlement arrangements should be directed to:
Momentum ********* LLC
********************************************************************************************
************
Please be advised that CashCall has not made any attempt to contact Ms. ** in any manner after her loan was sold on November 25, 2019.
In summary,CashCall no longer owns or services this loan. CashCall has confirmed that it accurately reported all credit information for this loan as a sold account. A notice of dispute was placed on Ms.*** credit reports. Please have Ms. ** contact the current owner of the account, Momentum ********* LLC for inquires on her account. With that said, if Ms. ** has any further questions of CashCall, she may contact the ***************************** at ************** for assistance.Initial Complaint
12/12/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I'm deeply troubled by the sharing of my nonpublic information with credit bureaus, leading to inaccuracies in my report. This has caused immense financial and emotional distress. Under 15 USC **** Section 602, I have the right to privacy. Additionally, 15 USC **** Section 604 A Section 2 prohibits furnishing accounts without my written instructions. Moreover, under 15 USC **** B, late treatment of payments on my account is prohibited.Please rectify these inaccuracies promptly to alleviate the distress caused. My account number is ********. I trust you'll address this matter in accordance with the law and ensure accurate reporting going forward.Business response
12/14/2023
As previously stated in CashCalls response to ************** October 24, 2023 complaint, ************** entered into with CashCall,**** in May 2015. ************** loan is an installment loan that was originated and funded by CashCall, **** on May 11, 2015 in the amount of $2,525.00 which is the loan amount of $2,600.00 minus the $75.00 Prepaid Finance Charge/Origination Fee.
Our records indicate that ************** failed to make payments as agreed on this account. The last payment was received on November 22,2017. Subsequently, the account was charged off on February 28, 2018, in the amount of $3,445.96 ($2,272.66 in principal, $1,068.30 in interest, and $105.00 in fees) and sold to *************** LLC. As such, all future inquiries regarding payment or settlement arrangements should be directed to:
*************** LLC
*******************************************************************************************
************
In summary,CashCall no longer owns or services this loan. CashCall has confirmed that it accurately reported all credit information for this loan as a sold account. A notice of dispute was placed on ************* credit reports. Please have ************** contact the current owner of the account, *************** LLC for inquires on his account. With that said, if ************** has any further questions of CashCall, he may contact the ***************************** at ************** for assistance.Initial Complaint
10/28/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
Cash call filed a claim against me with ************* Superior court to recover a debt via garnishment from a debt that is 16 years old. I owed $6500, this debt has been recovered yet garnishment is still occurring and I have a special needs child to care for and I am a school teacher on modest earnings. I need this money to stop coming out of my account please as this is a detriment to my family and Ive paid all loss!Business response
11/01/2023
Ms. ****** loan is an installment loan that was originated and funded by CashCall, **** on January 25, 2007 in the amount of $2,525.00 which is the loan amount of $2,600.00 minus the $75.00 Prepaid Finance Charge/Origination Fee.
CashCall holds a ********** Finance Lender License that was issued by ************** of ********* Protection and Innovation fka ************** of Business Oversight (License No. *********. At the time that Ms. ****** loan funded, this license granted ******************** an express exemption to the usury provisions contained in the ********** Constitution concerning interest rates for all loans of $2,500 or more. See ********** ********* Code Section 22002.
Our records indicate that ************** failed to make payments as agreed on this account. Subsequently, CashCall initiated legal action, and on April 15, 2008 a judgment in the amount of $2,652.91 was granted in favor of CashCall. Ms. ****** account was then sold to ****** Corp. on October 14,2011. As such, all future inquiries regarding payment or settlement arrangements should be directed to:
****** Corp.
C/O Kenosian & Miele, LLP
****************************************************************************************
************
CashCall has confirmed that they have not made any attempt to contact ************** after her loan was sold. CashCall is not the entity that is collecting on this debt through garnishment.
In summary,CashCall no longer owns or services this loan. Please ************** contact the current owner of the account, ****** Corp. for inquires on her account. With that said, if ************** has any further questions of CashCall, she may contact the ***************************** at ************** for assistance.Initial Complaint
10/24/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am deeply concerned about the sharing of my nonpublic information with credit bureaus and the resulting inaccuracies on my credit report. This situation has caused significant financial and emotional distress.Under 15 USC **** Section 602, I have the right to financial privacy, and I expect my information to remain confidential.Furthermore, 15 USC **** Section 604(a)(2) states that a consumer reporting agency cannot furnish account information without my written instructions, which I have not provided.I have identified inaccuracies on my credit report from World Finance, impacting my financial well-being. I request these inaccuracies be corrected promptly.Lastly, please remember 15 USC 1666(b), which prohibits treating payments on a credit card account as late under certain circumstances.For reference, my account details are as follows:Account Number: 2803****I request a thorough review of my account, prompt correction of credit report inaccuracies, and strict adherence to federal laws regarding my information.Failure to address these issues may compel further legal action. I anticipate your prompt response and resolution to these concerns.Thank you for your immediate attention to this matter.*********,***********************Business response
10/25/2023
We have received this complaint and have investigated its claims. Please note that ************** refers to World Finance in this complaint. He also refers to a credit card. CashCall, **** is not affiliated with or related to World Finance in any way. And CashCall, **** does not issue or hold any credit card accounts. Therefore, we believe that ************* may have directed this complaint at the incorrect party.
If ************** did, in fact, mean to direct his complaint at CashCall, ****, we can provide the following response:
We have identified a loan that ************** entered into with CashCall, **** in May 2015. ************** loan is an installment loan that was originated and funded by CashCall, **** on May 11, 2015 in the amount of $2,525.00 which is the loan amount of $2,600.00 minus the $75.00 Prepaid Finance Charge/Origination Fee.
Our records indicate that ************** failed to make payments as agreed on this account. The last payment was received on November 22,2017. Subsequently, the account was charged off on February 28, 2018, in the amount of $3,445.96 ($2,272.66 in principal, $1,068.30 in interest, and $105.00 in fees) and sold to *************** LLC. As such, all future inquiries regarding payment or settlement arrangements should be directed to:
*************** LLC
*******************************************************************************************
************
In summary,CashCall no longer owns or services this loan. CashCall has confirmed that it accurately reported all credit information for this loan as a sold account. A notice of dispute was placed on ************* credit reports. Please have ************** contact the current owner of the account, *************** LLC for inquires on his account. With that said, if ************** has any further questions of CashCall, he may contact the ***************************** at ************** for assistance.Initial Complaint
08/04/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
I received a notice of levy for a $2600 loan that was supposedly returned to the company by the car dealership that sold me a defective vehicle. Back in 2010 since then I have not heard from the company assuming the reversal was completed. Fast forward to July 2023 I received a levy.when I call to inquire I was told they didnt receive the refund and that Id I couldnt produce any records I was being charged $6853.34.I ask why no one ever notified me; and the gentleman did have a answer I told him that the car dealership was out of business and after 13 years how could I get any information? I was told to just call back and set up arrangements to pay. I dont even know if i actually owe this money. I have done a lot of research today about Cashcall and all of their legal issues. Their attorneys are listed from ****************** I really dont know whats going on after 13 years.Business response
08/09/2023
Please be advised that CashCall, **** (CashCall) is unable to locate a loan or account with the information provided in the complaint. Please have **************** provide additional an account number and/or social security number so that we may research this matter further. Please have **************** contact the ***************************** at ************** for further assistance with this matter.Initial Complaint
07/12/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
**** app don't give you many options to do anything I send to the wrong person and when I got time to refund it they have requirements such as the person's name and address and phone number I don't know none of that I don't even know these people I sent it to the wrong person that had similar cash check I asked him to refund it and they don't refund it they should I have an automatic refund button are doing have automatic payments unless they both approve it but whatever I just want my money back this is not the first second or third time this happened to meBusiness response
07/12/2023
Please be advised that CashCall, **** (CashCall) is unable to locate a loan or account with the information provided. Additionally, the company identified in this complaint is Cash app which is an entity or company separate and apart from CashCall and one with which we are not familiar. It appears as though this individual has CashCall confused with another company. If you have any questions, please contact the ***************************** at **************.Initial Complaint
06/23/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I had $200 Freudian taken from my account on 6/22/2023 at 12:59 p.m.They asked me to provide the transaction but I haven't heard anything from them. I called today and they still can't seem to see it. I don't know who Pal ISO is. I would like for BBB to help me get my money back from Cash appBusiness response
06/25/2023
Please be advised that CashCall, **** (CashCall) is unable to locate a loan or account with the information provided. Additionally, the company identified in Ms. ****** complaint is Pal ISO or Cash app which is an entity or company separate and apart from CashCall and one with which we are not familiar. It appears as though ************** has CashCall confused with another company. Further, we are unfamiliar with Freudian as a monetary denomination or otherwise. If ************** has any questions, please have her contact the ***************************** at **************.Initial Complaint
08/24/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Misleading False Reporting This account is negligently and inaccurately reporting failing to comply to 15 USC ****. Delete this unverified and misleading account.Business response
08/25/2022
This is duplicative of Ms. ******** complaint #******** dated May 14, 2022.Initial Complaint
05/13/2022
- Complaint Type:
- Billing Issues
- Status:
- Resolved
In accordance with the Fair Credit Reporting act CashCall has violated my federally protected consumer rights to privacy and confidentiality Under 15 USC **** 15 U.S.C **** section 602 A. States that I have the right to privacy. 15 U.S.C **** section 604 A Section 2: Also states a consumer reporting agency cannot furnish an account without written instructions. 15 *********** (a)(5) Section States: No consumer reporting agency may make any consumer report containing any of the following items of information, any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years. 15 U.S.C ****s-2 (A) (1). States a person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.Business response
05/17/2022
Ms. ******** loan is an installment loan that was originated and funded by CashCall, **** on April 8, 2014 in the amount of $2,525.00 which is the loan amount of $2,600.00 minus the $75.00 Prepaid Finance Charge/Origination Fee.
CashCall holds a ********** Finance Lender License that was issued by ************** of ********* Protection and Innovation fka ************** of Business Oversight (License No. *********. At the time that Ms. ******** loan funded, this license granted ******************** an express exemption to the usury provisions contained in the ********** Constitution concerning interest rates for all loans of $2,500 or more. See ********** ********* Code Section 22002.
Our records indicate that ****************** failed to make payments as agreed on this account. The last payment was received on August 31, 2017. Subsequently, the account was charged off on December 31,2017, in the amount of $3,446.61 ($1,503.54 in principal, $1,431.23 in interest, and $511.84 in fees) and sold to *************** LLC. As such, all future inquiries regarding payment or settlement arrangements should be directed to:
*************** LLC
7601 *************. Unit 908
*****************, ** 33141
************
CashCall has not made any attempt to contact ****************** in any manner after her loan was sold on January 8, 2018.
In summary,CashCall no longer owns or services this loan. CashCall has confirmed that it accurately reported all credit information for this loan as a sold account. A notice of dispute was placed on Ms. ******** credit reports. Please have ****************** contact the current owner of the account, *************** LLC for inquires on her account. With that said, if ****************** has any further questions of CashCall, she may contact the ***************************** at ************** for assistance.Customer response
05/20/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
***********************
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Customer Complaints Summary
11 total complaints in the last 3 years.
6 complaints closed in the last 12 months.