ComplaintsforSouthern California Hospitalist Network
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Complaint Details
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Initial Complaint
05/06/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
I received a medical bill from Southern California Hospitalist Network ************** PO BOX ****** ************** ***** on 3/22/2024 for the amount ******** Their bill came almost five months after my procedure on 11/20/23 at the hospital in ******, California. I called them to ask how I can make payments and he said over the phone or by mail. I told him I had a financial assistance letter and where I can send it he didnt want to give me the companys email and gave me a fax number *************) He said he would hang up and call me directly to talk about the case. He called me from a Florida number ************. He hanged up and we didnt talk. I called again to request the companys email and he didnt want to give it until I told him a third party would be handling my medical bill process. He gave me a website socalhospitalist.com I told him that was a website and he stuttered and didnt know what to say. I told him if there was a supervisor I could talk to and he started to cut me off. He said there wasnt and that he had to take another call. I told him if the place was legit and he just stumbled on his words. I dont know if this is an actual medical bill or a scam. Ive called medical bill offices and no one has ever denied company information or have to call me from a personal phone number.Business response
05/13/2024
Patient was self pay and stated they had a financial assistance letter which the patient was going to send a copy to SCHN. We did not receive this letter from the patient.Initial Complaint
07/20/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Southern California Hospitalist Network first started emailing me an invoice for $55.07 on May 30 2023. Ive never used their services or even signed up anywhere which put me on their invoice list. These guys are complete frauds and are constantly emailing me that I have past due payments every month since May 30th. Please stop this business from doing dirty business and put the ownership jail for committing fraud and stealing my personal information from private agencys so they can begin billing me for no reason.Business response
07/20/2023
We are the medical billing entity for ************** of ************/ECG readings. This patient received services in Jan 2023 for which we are billing. Patients often confuse our business name as an entity in which they haven't had contact. Because we do medical billing for several hospitals, it can be confusing. Please call our billing office for your billing details. *****************.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.