Business ProfileforBeverly Radiology Medical Group

My doctor requested a pelvic CT scan with contrast because of stomach pain I was experiencing . I contacted Wave Imaging because the hospital was so expensive. I sent them the order on 4/9 and requested that they run my insurance and advise what my responsibility would be. I was advised that my responsibility would be ******. I have a printed document from them showing this amount. I scheduled my appointment for 4/16. On 5/20, I checked my Blue Shield app and saw that the claim was paid but my responsibility was ******. I immediately called the billing **** and spoke to **** and shared the information. I was advised that my account balance was 0 and not worry about the insurance EOB. I assumed everything was good. On 5/29, I received a bill from Beverly Radiology for the remaining balance ******. I immediately called billing and spoke to ******. I explained the situation and he said he would escalate to his supervisor for resolution. I then received a letter from Beverly Radiology dated 6/6 that they have reviewed my request and sent back to my insurance for reconsideration. I contacted Blue Shield today 6/24 and spoke with *****. She advised there is no record of them sending anything to Blue Shield for reconsideration. She advised she could make an adjustment to this claim, however, I would have to pay this amount down the road on another claim which is not right. I scheduled the procedure with them based on the pricing provided and given to me in writing. This unethical! You give me a price, you tell me on 5/20 that I do not owe you anything. Then you send me a bill for additional funds. They then say that you have resubmitted to insurance, which you didnt. I should not have to pay the balance that they are now saying I owe.