ComplaintsforSAS Retail Services
Retail Stores
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Complaint Details
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Initial Complaint
11/27/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I was supposed to have two interviews that never happened it was supposed to be 20 mins and they canceled my appointments with out given me a reasonInitial Complaint
05/23/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
SAS Retail Services has a company working for it called Retail Odyssey whom I have contacted HR about numerous times. Even after sending multiple documents verifying my claim against SAS Retail Service's subsidiary Retail Odyssey, their HR department has ignored documents with verifiable locations, timestamps and direct email copies from Retail Odysseys' leading supervisor. They are accepting absolutely zero responsibility for their subsidiary's discrimination and harassment towards myself.Initial Complaint
04/23/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
April 4th 2023 the first time I was threatened about being replaced by the new trainee lead *********************, my hours were getting cut, scheduling changes I was not informed purposely taken out of group chat, driving to scheduled location to be told of change driving to second location to be told no work, being threatened to have hours worked taken THAT have been taken, not paid for milage or shifts that I was scheduled to work but sent home after arriving. I took a week off to process the dealings at work during this time I messaged my supervisor asking for help and solutions i in turn received no response I did the same messaged the new trainee lead asking what was expected of me and what I needed to do to get hours this to went without a response. I go back to work only to have the new trainee lead tell me her sister works at the Vons we were working @ that night. The trainee lead got into a heated argument with one of my teammates the trainee lead claimed the team ********** were conspiring she threatened with calling the supervisor I followed her as she made her call she lied stating that I questioned her ? And went on to say what the team member had done, I asked to speak to supervisor, I was told to sign out and leave the store I did my former lead ******************* came to ask me what had happened, I was let out of the store. The next evening the supervisor text me telling me to call her she told me VONS was writing a formal complaint agianst me and I was now suspended for cussing someone out im thinking my supervisor was referring to the trainee lead I dont know ! Its been a few days and Ive heard nothing ! Ive not signed any paper work my supervisor did say HR is investigating and I would be notified . Id honestly like to know what happened to the 5-6 emails I sent the help desk harassing bulling trainee lead how she overstepped her role or why my supervisor did not respond to my many texts asking for help ? 1 3/4 years with not a single write up and this ?Initial Complaint
12/22/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
Recieved harrassement and inbvasion of privacy rights? And practicing deceptive and unfair business practices? ASre constantly bombarded my this company that I never done business with not ever assigned my personal information to nothing they had to offer? And have long indicated to there company that I would never be interested in nothing they had to sell and tell me? What I would like are various permenent and imment implemented? For one I would like to know the how and when and why ? Starting off as to how was my personal information aquired? And why was it compromised? And my personal infrmation was sold to companies without my authorizations and permissions? If you came a cross real worker that does not breeze and use lame and bogus excuses? And if he and she belives in doing what is right and fair? And practices positive and respectable business practices? Along not using an excuse without notice and shutting down my case? Without ever ever notifying me?Allowing this company to get a vengence of constantly sending numerous amounts of harrassing letters and emails? I would appreciate a worker that does what it tkes to make sure that fair business practices are enforced and cared for and that the boundaries are struck with immense positiveness? And are also carried out? I would appreciate any and all that your supervisor? can use his talents to make this right? Peace?Initial Complaint
07/12/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
They are refusing to give me my paycheck they have given me half but still owe me $351.31 since my check was $802 they have given me $451. I have tried contacting the SAS retail services payroll department by phone email and still have not received anything back from payrollInitial Complaint
02/26/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My husband, *********************, works for SAS Retail Services in ***********, *******, He asked for a job transfer back to **** with this employer, He went to his Supervisor, *****, and asked to put in a transfer back to **** on December 30, 2021, so her could go back home to his wife and his family and she stated that she would put the transfer in. She waited several weeks after saying she put the transfer in and come back and stated to **** that there has to be a store available to transfer too. February 14, 2022 he called ***** again and told her he wanted to go home to ****, she stated he had to work the next 2 weeks and she would put the transfer in, **** talked to ***** again on Tuesday, February 21, 2022 and asked what the status of the transfer was. She lied to **** and never put the job transfer in because she didn't want to lose him as an employee in her stores. ***** doesn't have the right to deny this from **** and not contact *************** about getting him transferred. She took away his rights as an employee by denying **** the right to transfer to a store in **** when they have stores available to transfer too. This transfer needs to be put in for *********************, ***** needs to be reprimanded for going against what an employee is asking of there supervisor. This is her job as his supervisor to contact *************** on his behalf to get his transfer done.Initial Complaint
12/21/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
This Company has many bad reviews for not paying their employees. I am one of them i have not been paid in over 2 months. There is no communication and their telephone numbers for help desks and HR **** do not get resolved and tickets get closed. I have spoken to many people to continue to get help, and no one is answering their emails or calls to help. I cannot find a person to help me. I feel as if they need to have a thorough investigation on them, to get to the bottom of this.Initial Complaint
08/26/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I worked for a company called SAS RETAIL ******************* thru an app called instawork No one paid me for my shift ($16 an hour august 25th 10pm to 6:30am) It was supposed to be documented on my app but it isnt there since I didnt clock in on the app and it was only on paper I called the company the store the managers and no one is helping me or getting back to me. The company SAS retail has TERRIBLE reviews and I think they are a fraudulent companyBusiness response
09/02/2021
We are unable to find an employee with the name ********************************* in our employee records for SAS Retail Services, additionally, if they are an employee our pay cycle for work on August 25, 2021 would be September 3, 2021. If they are an employee of SAS Retail Services and they do not receive a paycheck on Friday, September 3, 2021, they should contact our ************************* If this individual used a 3rd party application called Instawork, they need to contact that company for payment.
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Customer Complaints Summary
8 total complaints in the last 3 years.
1 complaints closed in the last 12 months.