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ComplaintsforHibdon Auto Center, Inc.
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Complaint Details
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Initial Complaint
05/21/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I was in the process of buying a car. I backed out last moment because of the high monthly payments and and now they're not giving me a refund. I spent 1500 dollars on a vehicle I never received or drove.Initial Complaint
06/07/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I bought my 2017 Dodge Journey in January 2021 from Hibdon Auto. I had issues then with they way we were treated and was ***** of the car we purchased since they would not let us look at any other car. I felt they were praying on us because we were in desperate need of a car. From the moment they sold it to us we have had nothing but mechanical issues with this car. From simple electrical issues to transmission and now discovering the camshaft had damage when sold to us. Being that they fast tracked the car to be cleaned and delivered to us I highly doubt they bothered to check for any issues with the car. I originally would call and leave numerous voicemails and messages regarding each issue. Either my messages would go unreturned or there would be an excuse as to why they couldnt bother to look at the problems. Now Im stuck in a lease for an unreliable car that keeps needing repairs. This is ridiculous and I whole heartedly believe they sold us a lemon of a car. I have had several mechanics state that these issues where either known and not disclosed or they did not bother to check the car before it was sold. I would really like this taken care of or at least have them investigated for selling bad cars. I even know 2 other people who I later found out bought cars from them around the same time and have had nothing but issues with their vehicles since purchasing from Hibdon.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.