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ComplaintsforFast Custom Paint
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Complaint Details
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Initial Complaint
01/02/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 6/6/23 I contracted R***** ********* from Fast Custom Paint to restore some rust spots and paint our entire vehicle. A contract for $4,600 was signed and a deposit of $2,000 was paid. On 10/6/23 Rafel requested an additional installment of $800 to incetavize his workers to finish the job. We gave him the money with the hopes that he would hurry up and finish the job. I have popped into the shop multiple times unannounced to check on my vehicle and noticed immediately his lack of concern for my car it has deteriorated significantly while in his shop. We have clear before & after pics of how the vehicle has suffered damage while in his possession. Rafael refuses to finish the job and also refuses to release my vehicle. It has been more than 6 months that he has had it in his possession. I want my car back, i want a refund and to be compensated for what its going to take to bring my vehicle back to how it was before it suffered the additional damage.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.