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Find a Location

Pacific Coast Re-Bath has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Pacific Coast Re-Bath

      813 E Ventura Blvd Oxnard, CA 93036-1704

      BBB Accredited Business
    • Pacific Coast Re-Bath

      1891 Goodyear Ave., Suite 617 Ventura, CA 93003

      BBB Accredited Business
    • Pacific Coast Re-Bath

      1161 Calle Suerte Camarillo, CA 93012

      BBB Accredited Business

    Business ProfileforPacific Coast Re-Bath

    Bathroom Design
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.33/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    16 complaints closed in last 3 years

    6 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/20/2009

    Years in Business: 22

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Pacific Coast Re-Bath is the exclusive supplier of a proprietary bath and shower product called Durabath SSP. Durabath SSP is made of a non-porous material that is warranteed for labor and materials, for life. In addition, Pacific Coast Re-Bath offers one day bath and shower remodeling.

    Business Details

    This is a multi-location business.

    Find a Location

    Pacific Coast Re-Bath has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Pacific Coast Re-Bath

        813 E Ventura Blvd Oxnard, CA 93036-1704

        BBB Accredited Business
      • Pacific Coast Re-Bath

        1891 Goodyear Ave., Suite 617 Ventura, CA 93003

        BBB Accredited Business
      • Pacific Coast Re-Bath

        1161 Calle Suerte Camarillo, CA 93012

        BBB Accredited Business
      Location of This Business
      813 E Ventura Blvd, Oxnard, CA 93036-1704
      BBB File Opened:
      1/26/2004
      Years in Business:
      22
      Business Started:
      1/1/2002
      Business Started Locally:
      1/1/2002
      Business Incorporated:
      9/16/2004
      Accredited Since:
      4/20/2009
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Number of Employees:
      15
      Alternate Business Name
      • Pacific Coast Re Bath
      • Pacific Rebath
      • M2 Investments, Inc.
      Business Management
      • Mr. Michael Storms, Owner
      • Ms. Blair Monterrosa, Operations Manager
      Contact Information

      Principal

      • Mr. Michael Storms, Owner

      Customer Contact

      • Mr. Michael Storms, Owner
      Additional Contact Information

      Fax Numbers

      • (805) 484-4308
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      16 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/20/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I hired Pacific Rebath Oxnard to do a bathroom remodel. They did the job February 2024. There has been a dripping bathtub faucet and I called them to report it in April . They have repeatedly told me that it is likely a faulty part and they will have to send an installer to replace the part. Nevertheless, they have not sent anyone and when I call the customer service rep (Kaley), she says we don't have any appointments available. In the meantime I am losing gallons of water daily and my water bill has doubled! Help!
      Read More

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Janet S

      1 star

      01/24/2024

      I think this company is very unprofessional and the staff is very unprofessional in dealing with the customers. We have signed a contract with them on Aug 16 promised for A December install and finally started calling them in late Oct to find out how the bath construction is progressing, well told us it was going to be delayed a couple of weeks. It is now the end of January and still no installation date. We are the ones calling them, they do not return calls and the office staff is rude when you call them and don't return calls as promised. We have asked them to be up front with us but now we just want full refund and they said they will charge a 20% fee. Last we heard is that they are having a problem with the company making the vanity. If they couldn't do what we ordered then they should have told us in the beginning, and we could have changed it or cancelled that part of the contract.

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