Reviews

Review Details

• Review fromTraci H

  Date: 04/21/2025

  5 stars

  Traci H

  Date: 04/21/2025

  I have never been able to wear the compression stockings without having my legs throb after a few hours of wearing them and I always had difficulty putting them on. In my old age I have become wiser! I ordered NanoSocks which have been much more comfortable on my legs and are much easier to put on. I like the open toe. NanoSocks wash well and I plan to order another pair.

  Nano Socks

  Date: 04/24/2025

  Hi *****,
  
  Thank you so much for your thoughtful review! Were truly glad to hear that NanoSocks have made a positive difference for youespecially in terms of comfort and ease of use. The open-toe design is a favorite for many of our customers, and we're happy its working well for you too.
  
  We also appreciate you sharing your experience with washing and plan to order another pairyour support means a lot to us.
  
  If you ever need help with your next order or have any questions, feel free to reach out. Were always here to help!
  
  Warm regards,

  Team NANOSOCKS

  Nano Socks

  Date: 04/24/2025

  Hi *****,
  
  Thank you so much for your thoughtful review! Were truly glad to hear that NanoSocks have made a positive difference for youespecially in terms of comfort and ease of use. The open-toe design is a favorite for many of our customers, and we're happy its working well for you too.
  
  We also appreciate you sharing your experience with washing and plan to order another pairyour support means a lot to us.
  
  If you ever need help with your next order or have any questions, feel free to reach out. Were always here to help!
  
  Warm regards,

  Team NANOSOCKS

• Review fromKevin W

  Date: 04/09/2025

  5 stars

  Kevin W

  Date: 04/09/2025

  I was skeptical at first and now that I have used them and purchasing another pair, I am now perplexed as to how in the ***** does it works because it actually works!!!....the durability is not bad but overtime it loosens its firm hold on leg that is why I am buying another pair to go between 2 pair.....still great product!!!

  Nano Socks

  Date: 04/11/2025

  Thank you so much for taking the time to share your feedback! Were thrilled to hear that Nano Socks have made such a positive difference for youand we completely understand your initial skepticism. We're glad they won you over!
  
  As for the fit loosening over time, that can happen with regular use, so rotating between pairs is a great idea to help maintain compression and comfort. We really appreciate your continued support and are happy to have you as a returning customer.
  
  If you ever need anything or have questions, were always here to help!
  
  Warm regards,
  The Nano Socks Team

• Review fromHollie H

  Date: 04/01/2025

  1 star
  After ordering my socks which were $11.00 and a pair of free socks I recieved my receipt after payment. It said *****. I was charged for extra fees that I didnt choose in the beginning I was not told about the extra fees to begin with. I just discover looking at my bank account there is a fee of ***** taken out. I didnt order any more nano socks so I dint know what that charge is. I looked at my bank statements from the past few months. It seems I was being charged that ***** fee from last year. This company is a fraud. I never signed up for other services Dont order from this company They will steal your money.

• Review fromDavid M

  Date: 02/19/2025

  1 star

  David M

  Date: 02/19/2025

  Ordered ONE pair of socks and they have charged us every month for 11 months for a subscription we did NOT sign up for. Total scam.

  Nano Socks

  Date: 02/21/2025

  Hi *****, were truly sorry for your experience. This is not the service we strive to provide, and we want to make things right. Please email us at ********************************** or call ************ so we can address this issue promptly. Thank you for bringing it to our attention.

• Review fromValerie M

  Date: 01/10/2025

  1 star

  Valerie M

  Date: 01/10/2025

  Same problem as everybody else. My 89-yo father placed an order in July. In September they started charging him $38.73/month. Total scam.

  Nano Socks

  Date: 01/13/2025

  Dear *******,
  
  Thank you for bringing this to our attention. We deeply value our customers and strive to ensure a positive experience. We sincerely apologize for any inconvenience caused to your father.
  
  To address this matter promptly, we kindly ask that you reach out to our customer support team at [support email] or call us at ************. Our team will be happy to assist your father in resolving this issue, including reviewing any charges and ensuring clarity about his order.
  
  We are committed to making things right and appreciate the opportunity to assist further.
  
  Best regards,
  Team NANOSOCKS

  Valerie M

  Date: 01/20/2025

  I contacted Nanosocks separately from this review, and they did refund 4 months of the subscription fee. While I appreciate that, I still find this practice highly suspect. The fact that a subscription "may" be launched is hidden deep in the terms and conditions. That needs to be much clearer.

• Review fromD. F.

  Date: 01/05/2025

  1 star

  D. F.

  Date: 01/05/2025

  They claim we signed up to receive a health newsletter from them on ********, to the tune of $38.73 per month. We would never have done this. When calling to request a refund, I was told, "that's your problem" since I didn't catch it sooner (we had charges in Aug, Sept, Oct, Nov, and Dec 2024). The *** canceled my "recurring charge" and did credit me for last month's charge - why would they credit me if I'm in the wrong? I will be filing a dispute with our bank, but I'm sure that ************************** will fabricate that we agreed to receive the newsletter. Purchasing socks should not be enough to authorize a recurring charge. I would have given a 0-star rating if it were available. Nanosocks: There is no need to ***ly to this message as I know you won't mean anything you say, judging by your previous responses of "offering to make things right".

  Nano Socks

  Date: 01/06/2025

  Hello *****,
  
  We apologize for any confusion or frustration caused by your experience with our ******************************** Upon reviewing your account, we confirmed that the refund for the last charge was processed as it was a payment in advance. When the representative canceled your Nanohealth Subscription, the payment for the final month was automatically refunded to you.
  
  If you have any further concerns or require additional clarification, please feel free to contact our customer service team directly at ************. Were here to help address any questions or assist you further.
  
  Thank you for bringing this to our attention, and we sincerely regret any inconvenience this situation has caused.
  
  Best regards,
  Team NANOSOCKS

  D. F.

  Date: 01/13/2025

  This is the standard reply provided by nanosocks to every person who has filed a negative review of nanosocks on BBB. We did not give our permission for them to charge our card for a monthly service - which we NEVER received. A dispute has been filed with our bank as a result of this scam. We have asked for a full refund of five months of payments and will settle for nothing less. One month's refund is not enough.

• Review fromMark M

  Date: 12/14/2024

  1 star

  Mark M

  Date: 12/14/2024

  Nano Socks knowingly charges your payment method every month until YOU CATCH THEM. All they want is your first order to get your information. This is fraud and they should be charged and shut down. The answer I was given was It gives you access to their website . **** - the website is free. The US Attorney General should investigate.

  Nano Socks

  Date: 12/16/2024

  Hello ****,
  
  Thank you for bringing this to our attention. Weve reviewed our records but were unable to locate any account associated with the email address provided *********************** To assist you further and resolve your concern, we kindly request that you reach out to our customer support team directly. You can contact us at ************ or email us at ************************************************************.
  
  We are committed to addressing your concerns and ensuring a positive experience.
  
  Sincerely,
  The NanoSocks Team

• Review fromPrudence D

  Date: 12/08/2024

  1 star

  Prudence D

  Date: 12/08/2024

  Scam. Scam scam. Buyer beware. You will get your first order. But then the company continues to charge your card every month until you catch them. Im calling my attorney general and better business bureau on tomorrow morning!!! If I could have given them no stars. I would have

  Nano Socks

  Date: 12/10/2024

  Hello ********,
  
  Thank you for sharing your feedback. We take all customer concerns seriously and strive to provide the best experience for everyone.
  
  We apologize for any inconvenience youve experienced. Our customer support team is here to assist you in resolving this matter promptly. Please reach out to them directly at ************, and theyll be happy to help clarify and address your concerns.
  
  Thank you for bringing this to our attention, and we appreciate the opportunity to make things right.
  
  Best regards,
  Team Nanosocks

• Review fromVeronica C

  Date: 11/10/2024

  1 star

  Veronica C

  Date: 11/10/2024

  My 86 year old mother was desperately in pain when she saw the commercial of NanoSocks. In February 19, she ordered 3 pairs and paid $60.07. She was pleased with the socks but not with the 5 unauthorized charges of $39.77 in May, June, July, Aug, Sep!!! . That's $200 of money from someone who is living on fixed income!!! .Also, I wonder why would the charges of $39.77 started to happen in May when my mom's order was made February (3 months later?!) These charges are not only unauthorized but its very sneaky. To make matters worse, I was told by Discover Card that they had to reverse 3 of the credits of $39.77 that were initially issued because NanoSocks showed them proof of a delivery of a service? My mom bought SOCKS period. I found out that they were referring to a digital product? Really!!! My mom is 86. When i opened her emails, those nano emails were not even read at all! This is not only a scam. It is bordering elder abuse!!! Abuse I will not stop until justice is given to my mom. and I end with a warning to other elders to beware of NanoSocks. They;re Fake.

  Nano Socks

  Date: 11/12/2024

  Dear ********,
  
  Thank you for bringing this to our attention. We apologize for the inconvenience you've experienced. Our team will reach out to you via email or phone by tomorrow to address and resolve your concerns promptly.
  
  Thank you for your patience.
  
  Best regards,
  Team Nanosocks

• Review fromJoella C

  Date: 11/04/2024

  1 star

  Joella C

  Date: 11/04/2024

  I have been charged and my credit card debited for 6 pairs of nano socks and ordered and received only 2 pair. I have called the 1877 number which was on my card 4 separate times and an automated voice said the call could not be completed t this time call back later. I then called 888 205 number and spoke to a person who said he could not do anything. I asked to speak to a supervisor because i believe there is a cr3edit card scam or fraud on your end and he said that was not possible. He said all supervisors were busy and would call me back. They have not. This is very disturbing because it looks to me like you have a history of this from the customer reviews. I would like this to be resolved quickly so i do not have to resort to further action. 11/4/24

  Nano Socks

  Date: 11/05/2024

  Dear ******,
  
  Thank you for bringing this to our attention. We apologize for the inconvenience you've experienced. Our team will reach out to you via email or phone by tomorrow to address and resolve your concerns promptly.
  
  Thank you for your patience.
  
  Best regards,
  Team Nanosocks