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Find a Location

Mariachi Los Palmeros has 1 locations, listed below.

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    Business ProfileforMariachi Los Palmeros

    Musicians

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    73373 Country Club Dr Apt 1205, Palm Desert, CA 92260-8626
    BBB File Opened:
    5/22/2019
    Additional Contact Information

    Email Addresses

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/23/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On September 17, 2022 mariachis los palmeros we’re booked to come play for two hours at my wedding. From 4 PM to 6 PM I called ************** multiple times from my phone number and from my mothers phone number, we even had my dad call. No reply they wouldn’t answer they were a big part of our ceremony as they were the music and the theme of my wedding was charro. They never showed up and wouldn’t reply to us. We paid a deposit of $250. Thanks to them not showing up I had to pay all my vendors for an extra hour because we were waiting for them to arrive so we could have music for the ceremony. We spent an additional $1000 due to their negligence. A week later we finally got a hold of ***** **** **** and we told him that we wanted our money back he said he was not affiliated with them but he’s the one that comes out in the pictures and not even a minute later after getting in touch with ***** ****** texted us back and told me that he would send the money back on Monday. Monday came and we were blocked again. We haven’t been able to get a hold of him ever since. Please help us. +1 ***** ******** This is ****** phone number and this is +1 ***** ******** ******s phone number .

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Maria Teresa L

    1 star

    12/29/2022

    Do NOT HIRE, they are Scammers. They take your deposit $400 and did not show up to an event they had confirmed the day of. When trying to reach them they did not answer and then blocked my number. Event was Dec 10,2022 and still haven’t been able to get ahold of them or my money back. Seems like they have done this to many people, see google reviews.

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