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            • Shell Gas

              400 W Palmdale Blvd Palmdale, CA 93551

            Business ProfileShell Gas

            Gas Station

            Contact Information

            400 W Palmdale Blvd

            Palmdale, CA 93551

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B+

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            400 W Palmdale Blvd, Palmdale, CA 93551
            BBB File Opened:
            9/6/2023
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            09/06/2023

            Complaint Type:
            Product Issues
            Status:
            Answered
            I attempted to get $30 cash back So I purchased a 25cent lollipop and $30 cash backBut was told by merchant that transaction didnt go throughI showed him according to my bank statement $30 was debited from my accountSo he he said it should go back on your card in 5 minutes..And that the gas station across the street was having the same problemI also ask to speak to manager but was told manager was out of town I also called the gas station across the street to see if they were having the same problem as merchant stated and I was told that was not trueBut my money in fact was debited from my account it shows on my bank statement I was frustrated because I felt the matter was being taken lightlyAnd that the money I was gonna feed my kids with so I called the policei was told I would have to call my bank so I did soBut that will take up 60 daysSo now Im out off 30 dollars until dispute is doneAnd no the money never went back to my account
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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Sheila W

            10/04/2023

            Buffalo ************* ******* the Shell gas station has the rudest manager Ive ever come across in my life. Told me to go get my ID just to aggravate my son whos mentally ill because he upset this man so I get back with my ID to buy cigarettes for my son who left his at home and he wouldnt sell them to me after I went home and got them instead of telling me that he would not sell me cigarette. He let me go home and get my ID. And then was a rude jerk which upset my son, who is mentally ill, and now hes in a mental institution because he flipped out. So yeah, I will not be coming back to this gas station or any of your gas stations until you can find a manager that appropriately handles situations like this. Hes not only been rude to me. Hes been very rude my friends that go in there. You need to do something about this guy. I know you wont because youre just a corporation that wont care about their customers and thats OK. Thats why Im leaving my review. He didnt even want to tell me I was allowed back in there. Because I asked him personally, I called. Told me not to bring son back, but could not tell me that Im allowed back in there. So yeah, you better do something about this guy.

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