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Find a Location

Jerry has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Jerry

      430 Sherman Ave #305 Palo Alto, CA 94306-1854

      BBB Accredited Business

    Business ProfileforJerry

    Auto Insurance
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.58/5stars

    Average of 45 Customer Reviews

    Customer Complaints

    20 complaints closed in last 3 years

    14 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/22/2024

    Years in Business: 7

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    430 Sherman Ave #305, Palo Alto, CA 94306-1854
    BBB File Opened:
    6/23/2017
    Years in Business:
    7
    Business Started:
    5/9/2017
    Business Incorporated:
    5/9/2017
    Accredited Since:
    4/22/2024
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 0L77682 for this business, issued by 11-Department of Insurance. The expiration date of this license is 6/30/2025.

    These agencies may include:

    11-Department of Insurance

    any street

    Any City null null

    BBB records show a license number of 0L70312 for this business, issued by 11-Department of Insurance. The expiration date of this license is 4/30/2025.

    These agencies may include:

    11-Department of Insurance

    any street

    Any City null null

    BBB records show a license number of 0M34848 for this business, issued by 11-Department of Insurance

    These agencies may include:

    11-Department of Insurance

    any street

    Any City null null

    Type of Entity:
    Corporation
    Alternate Business Name
    • Jerry Services, Inc.
    • Jerry Offers, Inc
    • Jerry Insurance Agency
    • getjerry.com, Jerry Offers, Inc., Jerry.ai, Jerry Services, Inc.
    • Jerry
    Business Management
    • Ms. Lina Zhang, Vice President/Co-Founder
    Contact Information

    Principal

    • Ms. Lina Zhang, Vice President/Co-Founder

    Customer Contact

    • Ms. Lina Zhang, Vice President/Co-Founder
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Auto insurance

    Customer Complaints

    20 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/08/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I have my auto insurance handled by the agency JERRY - which operates as an APP. There were 2 payments taken out of my bank account for July. I have tried to contact them. via their app and phone but mo-, answers the messages in the app and ***** calls back either when leaving the call back number. I need the duplicate payment reversed. This is an ongoing issue with them You can never reach them for anything
    Read More

    Customer Reviews

    45 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Bahoua D

    1 star

    07/04/2024

    Tired with State farm who increase my insurance from $98 to $180 now. I tried with Jerry who tell me my quote can be lower so I applied with Jerry After applied they ask me download their app see the quote or call them At this level, I start have doubt but I download their app and see $50 as quote and they ask me process to pay and I do but they said they send my info to progressive and wait for confirmation for the quote.I wait a day but surprise the finale quote is $371 by month.Does they think I am stupide to leave state farm for Full coverage 100k/300k for $180 per month to move to progressive for 30k/60k for $371 per month and pay more $191 per month?They waste my time for nothing and low coverage currently is a fake new I will never pay $371 for insurance

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